Change of passwords and no access to the server

[gakkai]

Server Version#:1.28.2.6106-7000
Player Version#:

Hello everyone,

I have changed the password and activated the double factor as recommended by Plex.
Once done I have tried to access the plex that I have on my Synology NAS, it shows me the message “Not authorized
You do not have access to this server”

How can I get access to my server again?

Thank you

[PunkleJones]

Take your pick:

Unable to reclaim my Plex Server after password reset and sign-out

Do not add any libraries, etc to the new, empty server. In Package Center, stop Plex Media Server for right now.

Can’t connect to Plex Server after password change

Server Version#: 4.89.1 Player Version#: I changed my password as recommended for the security breach. Now Plex cannot find my server. “The server “servername” is unreachable. Make sure it’s running, double check your network, and try again.” I’ve tried everything including uninstalling and reinstalling Plex on my Ds220+ NAS. Help?

[Solved] Synology DS918+ / Unable to reconnect local NAS after changing password

Hi, (I’m sorry to open a new discussion I feel like Synology issue looks different) Next to Plex mail I have changed my password. Since that time no way to get my DiskStation back in Plex media library ! I have a DS918+ running last DSM7. I have tried to restart several times the service : no success. I have tried to connect via http://my-local-ip:32400/web/ : no success. I have tried via https://app.plex.tv/ : no success. I have read some posts speaking about “re-claiming” but I’m never …

Changes my pass word and now I have lost my server

Server Version#:1.24.3.5033-7000 Player Version#: Lates on imac After resetting my pass word as suggested from the Plex email I received, I can log in, but my Plex Server running on my Synology NAS is no longer? What has happened? Please help? How do I add my server again? I have already rebooted my NAS, Stopped the Plex Server on the NAS, then restated it.. No luck it's gone ! How do I get it back? Please help!! Cheers. Craig. BTW.. all was working fine until I changed my pass word. …

https://forums.plex.tv/t/can-not-claim-my-plex-server-since-the-last-data-breach-and-password-reset-help/806738/5

How do I get my server back?

thank you… The DSM 7 steps to uninstall, re-install/claim worked like a charm…

Can't find my server after password reset

Server Version#:DSM 7.1 Player Version#: 1.28 (updated to see if that fixed it) So like many others I changed my password earlier today. The problem is that now I can’t see my own server when I log in. Not even when i ude the local up:port address (i use port forwarding so the external port is not default) All I see is a friend’s server and stuff from Plex. Furthermore, I can’t claim my own server or add a new server to my profile. I can se all files are ok and the server is running on th…

Cannot reclaim Synology PMS Server

I am going through the change password as recommended due to recent breach and I am having problems reclaiming my PMS on synology. I have VPNed into my network and ran the web app through the local IP address ( Plex) but the server does not show up and trying the settings also fails. I tried downloading and running the ClaimIt script on the LAN. The results are in the attached image. [image] what else should I try?

[ChuckPa]

@gakkai

You have DSM 7.

The Synology DSM 7 package has built in support in the installer.

1. Uninstall the package with the “Uninstall Only – KEEP” option
2. Now Manual Install the SPK file again
3. At the first menu, click “Install using Plex Claim Token”
4. Also click “Get Plex Claim Token” link.
5. A browser tab will open and show you your claim token
6. COPY it
7. Come back to the Syno package install screen and PASTE it into the little box
8. Click NEXT and DONE
9. It will start installing the code again – AND – it will claim it for you.

When it’s done, it will show the server is attached to your username again.

You will be able to open it again normally

[gakkai]

Fixed up!!!

Thank you very much