Synology - PMS - Remote Access problems

Hey guys,

I’m actually not a professional but an enthusiast beginner in the theme. For several years now I have PlexPass and streaming our movies around the world. At the end of the last year we moved into a new flat with different internet-supplier and now I finally got the chance to setup my server on a permanent way - unfortunately without success.

I tried to summarize the situation on a simple picture. If you need more detail to let me know the next step towards the solution, please let me know.

untitled

Moderator: Image edited. Please do NOT post your MAC addresses.

As you can see, I can’t enable remote access and I don’t know why.

Thanks in advance for all your help,
Patrik

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