System Settings does nothing; not using Home (have Friends)

Running RasPlex (official) Version: 1.7.1.137-b604995c

Selecting System Settings toggles me into the Shared Content menu. Left arrow from Shared Content brings me to settings menu, including System Settings nestled sweetly between Preferences and Control Precaching. Try selecting System Settings again and back to Shared Content ad nauseum.

I’ve read that System Settings & Preferences are disabled for members of a Home, which is not the case in my setup. Besides, when I’m signed in as a user (my daughter’s Plex account connected as a Friend to my PMS), I can get into Preferences.

Is there some magical or dumb way to select System Settings I’m missing?

All I’m trying to do is set up an RPi2/B for my daughter with RasPlex. All is working fine except I’d like to ensure that wireless is disabled and that only Ethernet will connect. It might be overkill, but she’s 2,000 miles away so I just want her to have absolutely no hassles when she plugs the RPi2 into her Ethernet connection. I don’t want the RPi2 to even try to connect by wireless. Trying to troubleshoot network problems over the phone isn’t going to work.

If there’s a system configuration file I can change through ssh to disable wireless, that would be fine too.

Thanks,
Mark M

PS: If the RPi2/B doesn’t even have wireless, then I accept I asked a dumb question. Can’t seem to find the specs one way or the other.

Yes, Rpi2 doesnt have on board wifi

Rpi3 it’s the only one with it

@videotecaCNSU said:
Yes, Rpi2 doesnt have on board wifi

Rpi3 it’s the only one with it

Okay, I’m more familiar with my RPi3. That’s my excuse and I’m sticking to it.

But still the original question stands. How come I can’t get into System Settings whether as an admin or regular user?

Ok from what I was able to test in my setup.

Managed Users cant get into options or turn off rasplex as they dont have a real account and must login with someone else account. So you will only see a “switch user” option on the left side.

Real users have their own user and password in Plex (and in my case a PIN) and can get into Preferences and System Settings

The same goes for invited friends to your server

If you are seeing other options than this and you arent using the default skin; you might also have an issue with your skin

There has been a lot of changes on 1.7.1 and old Skins can have problems as items and ids on the left menu have changed

Even if the user doesn´t have right to access that menu, or your skin is broken and doesn´t allow you to enter Settings and Preferences, you can force the menu through ssh.

Connect through ssh and paste these commands

If you want to enter PREFERENCES
xbmc-send --host=localhost --action="ActivateWindow(appearancesettings)"

If you want to enter SYSTEM SETTINGS
xbmc-send --host=localhost --action="RunAddon(service.libreelec.settings)"

@videotecaCNSU said:
Even if the user doesn´t have right to access that menu, or your skin is broken and doesn´t allow you to enter Settings and Preferences, you can force the menu through ssh.
Strange, I’m using the latest version of RasPlex (1.7.1) presented by the graphical installer from here:
RasPlex Installers – RasPlex

Also my user is a full-fledged non-managed Friend.

But mainly, you’ve given me what I need through ssh, kudos & thanks to you!

Yes, I have Plex Home on my setup so maybe thats why I wasn´t able to reproduce your error.

Anyway, good to know that my commands were of help. Basically you are faking the GUI input with xbmc-send so I still think that your problem must be related to the SKIN but its really strange if you aren´t updating from an older version or using some old skins.

But if im right now you can access preferences you could just select a different skin and check if that fixes it

@videotecaCNSU said:
Anyway, good to know that my commands were of help.

Well, I thanked you before I actually tried the commands. You still deserve thanks of course, it’s just that the commands didn’t solve my problem.

The Preferences string worked; but then I could always get into Preferences. The System Settings string does nothing, just as if I were in the GUI using my remote. I then tried changing the skin from the default OpenPHT to Plex - Black. Made no difference. System Setting still does nothing.

It so happens that I’m going to install a different client on the RPi2/B anyway, so its moot for me. Just trying your commands to see what’s what and possibly help whoever might be monitoring this thread.

Incidentally, I did add a user to Home since my first attempts, just because I wanted to try out Home, not to influence settings. But I’m still the admin and it makes no difference when I’m logged in as far as System Settings goes.

So, thanks for your help, but I’m wiping RasPlex so I won’t be playing around with this now.

@markmarz
I’m not sure what you’re talking about. System Settings works for all of my regular users in my home. Managed Users does not have the setting access you’re referring to because they piggy back on the main account.

@benjaminwolf said:
I’m not sure what you’re talking about.

As I said early on “my user is a full-fledged non-managed Friend.” The fact that you don’t have this problem with regular users in your home doesn’t negate my issue.

I’m not sure what you’re talking about.

stupid question

did you try reflashing the device to rule out a corrupted installation?

@videotecaCNSU said:
did you try reflashing the device to rule out a corrupted installation?

No, but it seems doubtful, as everything else worked fine. But again, I’ve moved off RasPlex so this is all moot for me personally.