The latest movies I uploaded are market as UNAVAILABLE

I’m trying to watch some new movies I uploaded on my Plex Server, but the last movies I added to the library are marked as UNAVAILABLE even though they’re there. I can watch it on the computer by double clicking them, but can’t watch it with Plex.

The message that appear is the following:

“Please check that the file exists and the necessary drive is mounted.”

And I checked it, everything is OK.

The last time I experienced that, something had somehow renamed my mount points on 2 drives and it while the UI showed it the same way, the actual path had a “1” appended to the name so I had to configure Plex to look in the new path.

Did you check if it’s just the new movies or anything on the same drive?

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The 2 drives that got a 1 appended to their names

I feel I must explain the folder naming there since I haven’t renamed them yet… Before running my own Plex server I ripped some 4K movies and TV shows onto an old computer that I accessed via the network on Xbox or my Surface Book. Others in the house couldn’t play the 4K movies on their devices and one made a joke that I wasn’t thinking about the peasants. So I converted the 4K files to 1080p and separated those into Peasant Movies and Peasant TV folders. The 4K stuff remains in “Movies” and “TV”. When I later installed Plex server to serve these via the app, these are the names that existed and I haven’t changed them yet.

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Other than suggesting that you double and TRIPLE check that your source folder for your library points to the correct location (and check that Plex has read permissions?), I just wanted to note…

I love your story, FabulousFadz. That is a hilarious reasoning behind the “Peasant TV” label, and I approve. :smiley:

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From the movie poster, right hand bottom you will find a Vertical Ellipsis ⋮ within a menu exists. Navigate to Info, check if there are two entries. If so, delete the Unavailable entry.

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Good catch @SE56

I don’t know how it slipped my mind since right now I’m dealing with the aftermath of a failed drive… some items are showing up as deleted when I have another copy on a different drive and I’ve been doing that whenever I come across that.

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