hello,
I’m using a Synology DS918+ nothingspecial really.
Today when I got home from work, nothign worked anymore…
Couldnt access the Plex though all my iPads, computer, synology are on the same network.
Uninstalled, reinstalled etc, no avail getting:
This server is unclaimed and not secure. However absolutley nothing happens when I try claim the server. also there was a problem signing in on your plex…
This after it has been running without any issues what so ever the past months. So nothing have changed with my network at home…
What could be wrong?
Attache log files accordingly…
Sorry for the delay responding.
Whle you were gone, your internet (from the NAS’s perspective) dropped out.
Your logs show it still not seeing the internet. Did a DSM update come in? Did something get unplugged by accident?
Curl error 6 = DNS lookup error
Mar 22, 2018 22:19:03.875 [0x7fabe2223700] DEBUG - IVA: Downloading trailer lists.
Mar 22, 2018 22:19:03.876 [0x7fabe2223700] ERROR - Error issuing curl_easy_perform(handle): 6
Mar 22, 2018 22:19:03.877 [0x7fabe2223700] ERROR - HTTP -6 downloading url https://meta.plex.tv/t/theater?language=en&subtitleLanguage=en&redband=0
Mar 22, 2018 22:19:03.877 [0x7fabe2223700] ERROR - IVA: Error downloading trailers for source 1.
Mar 22, 2018 22:19:03.878 [0x7fabe2223700] ERROR - Error issuing curl_easy_perform(handle): 6
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the cables are fine, if I can access the nas from 1 computer the cables are attached as it should. 
maybe something other under the hoods, I wil keep looking and pos eventual resolution
Yay, yuo where right, somethign was wrong with the DSM, it had for some reason changed the default gw for IPv6… so switched to “automatic” and all got sorted. Not sure how that happend when I was atwork though… How ever all fixed, thanks heaps for pointing me in the rigth direction.
Plex doesn’t use IPv6 at all.
If your LAN is IPv4, you can turn off IPv6. Life will be so much better
