There was an error loading channels

Online Media Sources
1

Have yet to see any live tv channels. Is there any set up i should be doing? I have it enabled in online content.

There was an error loading channels
Please visit our forums if you continue to experience problems

2

Which client type are you using?
Try https://app.plex.tv

3

Im getting the same. using https://app.plex.tv/

4

If the media source is enabled in https://app.plex.tv/desktop#!/settings/online-media-sources
try rebooting the client or loggin out and back in.

5

I get the same error, I tried enabling media source and rebooting.

6

If you’re using the web app, refresh the app in the browser with F5

7

Tied that and cleared my browser. Still not working.

8

The web browser needs to have support for DRM. Also, if you have some browser add-ins running which are filtering or blocking stuff, these could interfere as well.
Keep in mind that this kind of content is streamed from plex.tv to your client directly and is not traversing your local server.

9

I just tried safari and that seems to work. So is this only available on the web browser at the moment?

Thanks for the help OttoKerner

10

Which app did you try?

11

I have tried the app on the MAC, IOS and TVOS

12

The latter two just had an update to support the new live TV streams.
The former needs an update to version 1.15.1

13

You have to clear the cache for app.plex.tv then refresh the page. Works fine for me after refreshing on Chrome. It doesn’t seem enough to Ctrl + F5 force refresh, you have to clear the cache manually.

14

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