Hello all. Don’t know what I’ve done, but both server and players display searching for servers and never show my libraries. If I click home, I get the “subscribe to Plex Pass” page…yet from the menu in the title bar, I can hit “update libraries” and you can see it scanning and updating libraries. Confused and very frustrated, I’ve tried to follow the links for finding your server, but I’m signed in everywhere from what I can see. Can anybody offer any assistance?
On the server computer, launch browser and go to http://localhost:32400/web
That should find an unclaimed server which would get you to sign in to your plex.tv email account and claim the server. Once signed in and claimed, devices will find the server provided they are using the same plex.tv account
I see there was a Mac associated with your account but was signed out 9 hours ago
That did not work. I did not see any unclaimed server…just get this page. I have been signing in and out via a web browser. I deleted all devices to try to figure this out thinking they might be an issue…
See reply above…no luck
@sa2000 said:
On the server computer, launch browser and go to http://localhost:32400/webThat should find an unclaimed server which would get you to sign in to your plex.tv email account and claim the server. Once signed in and claimed, devices will find the server provided they are using the same plex.tv account
I see there was a Mac associated with your account but was signed out 9 hours ago
May be the Plex Media Server app is no longer running
See the steps for download and install here
See the OSX section
Download the Plex Media Server zip for mac from https://plex.tv/downloads
can you also see if the server logs got written to
The logs would be here ~/Library/Logs/Plex Media Server/
if you find them, copy out and zip and attach the zip here
Thank you for your swift replies…it’s very much appreciated. I took this file from the users/logs. Should I delete anything in this directory? What about a Time Machine restore from when It was working yesterday?
I have tried the app from my phone and laptop. The server is running on a MiniMac. Is there a way to restart from scratch? I just don’t understand why it can still update the libraries…but I can’t see them. I tried re-downloading, but it just copies over the old app.
@“scar.advriders@gmail.com” said:
I have tried the app from my phone and laptop. The server is running on a MiniMac. Is there a way to restart from scratch? I just don’t understand why it can still update the libraries…but I can’t see them. I tried re-downloading, but it just copies over the old app.
the reason you cannot find it is because it is using a different plex.tv account and so is not available to the scar.advriders account
The server is owned by an account starting with bklang......
OK…that was my client. Can I log-in and unclaim it? That makes sense as we were setting up an Apple TV and Plex. How can I disassociate that account with mine? Just tried to log in with his credentials and it showed my libraries.
login with the server account to plex.tv
then go to server setting general and sign out
then sign out from plex tv
then sign in to plex tv with the right account
then claim the server with this account
YOU"RE A STAR. All back now. Thank you for your help.! 
