This is fantastic - Thank you! The ‘upgrade’ totally screwed the aspect ratio on my Z Fold 6 (on both screens!) - making everything horrible to watch. Downgraded and it’s back to normal! Awesome 
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Happy to hear folks are refusing the updates. Let their QA team (sarcasm) handle the testing.
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Perfect thank you!! I hope they rollback, i also don’t like my media being on two different apps! Of course all the broken stuff!! I was having a particular problem with vid playback streaching the video, and when i tried to change playback setting the app would continue to play but would lock display!!
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Why did you have to put all kinds of indelible menu items in the application? Why was the Hungarian language removed from the app? I don’t understand why, if you have a well-functioning application, why do you have to ruin it…
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Agreed. New app is really really bad.
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I’m not worried about it, this was a long time coming since they started selling our data. I have other reasons for moving on, but the point is they ruined the only feature I kept using them for which was the very good control of content (it’s still there for non-home users which is even more annoying). The home accounts no longer allow full control only what Plex has grouped as “young kid” “old kid” “teen”.
I’ve found the paid Emby Allows the prior managing of media like I like, but I’ve yet to fully add the plugins wanted for JellyFin. JellyFin seems to have some of the management but lacks the whitelist option for media if wanted. Say, I want kids to be able to see a PG-13 but not a PG (from the 70 or 80’s that is not appropriate).
I’ve also been distracted by other plugins JellyFin has like the EReader plugin it is actually kind of useful if I want to use it to read my ebooks on the phone/tablet.
Regardless I’m not gonna worry anymore. This was nothing more than a reminder to do what I’d been putting off.
I also had no idea that they took away WAN streaming from the free level…They’ve gotten lost in time from what they started.
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I’m currently running emby and jellyfin containers along with plex just to see if they fix it, but I plan to bail once I have the others running the way I want.
JellyFin reminds me of old day of plex where it was a bit more effort to get everything working the way you want and “plugins” all that good stuff and it’s totally free.
Emby is in the middle of the two with some features requiring a pay once fee, but it’s still more user friendly.
Plex is still by far better if they fix the mobile app. I’m mostly moving cause they have slowly drifted away from the core people who wanted it with all their data collection and selling along with forced content. I was also very sad to see they make people pay for WAN streaming so Plex is useless for people getting into it for the first time. I recently had a person who was starting to rip their full library of dvd’s, ya dvd’s. It old them to go Jelly Fin, might not be as easy, but it does more for free.
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Oh my god. This new app is garbage. Why did they chose to go apple no options to manage anything and messed it all up. I am about to travel and loading content to my tablet is depressing. They don’t even group downloaded episodes by series anymore! What complete trash. If I didn’t have a lifetime Plex pass I would have cancelled my subscription. Thanks for the information on how to downgrade!!!
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The worst issue of all for me is the New Experience app’s entire GUI appears to be designed for a 5 inch tiny screen, or for someone that sits too far from their TV; or someone who can’t see very well; where Images and other items are WAY too big for the screen during normal viewing.
I was almost certain that there is a bug in the New Experience app that displays the GUI in a weird, Visually Impaired mode (see below screenshots), causing the posters and other items to be way too big for the screen. However, it looks like that is how the GUI was intended to be displayed since there aren’t any settings to mitigate this issue.
It looks like the only way to fix this issue in the New Experience app is to start from scratch and completely redesign the entire GUI again to be able to display more items on the screen as the default view just like in all previous versions of Plex Client; and,.make the current “visually impaired” view optional in the settings.
New Experience Home Screen: (Barely fits a single row with not many posters)
Older Home Screen:
New Experience LiveTV Guide: (Guide takes several minutes to load, almost nothing displayed, with only 4 channels displayed at a time)
Older LiveTV Guide: (Displays instantly, even with hundreds of LiveTV channels)
Thanks for the instructions on how to revert back to the previous APK. I can use the old APK until this issue is fixed. If there are no plans to fix this issue anytime soon, i think it’s time for me to say good-bye to Plex and switch to Emby orJellyfin.
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This! This is a perfect example of why new isn’t always better! @McWanke please look at this example.
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Is UNO the previous version of Plex client before changing to the New Experience? It certainly can’t be the unusable New Experience garbage app that everyone is complaining about. I couldn’t find “UNO” for Android by searching for it.
The only way I know how to get back full functionality and the UI that isn’t meant for very small screens is by downloading the APK shown in a previous post in this thread or use the web-based version of Plex.
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Uno is the “current” experience found on plex web and in the apps not yet updated to the “new experience.”
So far, I believe, the only apps updated to the new experience and released publicly are iOS and Android phone and tablet. All other apps are still in the beta testing and have to be accessed through beta channels.
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Here’s the announcement of when UNO, the UI that we don’t want changed, was announced: UNO Blog Statement
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I have to chuckle a bit because some users had growing pains with the UNO UI as well, but it took all 6 years of growth for the UI to feel comfortable and a bit more grounded. Now they want to rip it all apart again and try something new. And even if the “new experience” was going to happen, it should have never been as bad as what was originally launched a month or two ago. I’m not an engineer nor am I a wizard, but I definitely would feel shame and guilt if any of my work was ever this subpar, but at the end of the day, knowing that a lot of shifting has taken place without further knowledge, it’s hard to tell where this is going other than kaboom.
I guess, it’s just disappointing that we haven’t been able to grieve the sunset of UNO UI because we have been given a barebone skeleton of an app as a replacement, sealing this “new experience” fate straight away.
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Came here to also voice how disappointed I am with this update. Also did they just flat out remove the ability to add to playlists or collections?
Is the intent to propagate this UI nightmare to the tv apps as well? Would be nice to know (as it would force me off Plex for good)
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Yes, the New Experience for AppleTV UI is currently in Testflight and still in the workshop.
AndroidTV… I have to get back to you on that. Unless someone can chime in with the status.
The New Experience for Roku I believe has been announced to go be pushed out on the Plex for Roku PREVIEW channel this week or the following, so very soon.
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I really liked UNO when it released, it was a vast improvement IMO. But yes, I also get a chuckle out of history repeating itself. The worst part about all of this is they never seem to learn their lesson about rapid rollouts. I read one of the announcement posts for the “new experience” and it said they have been working on it for 2 years already? Blindfolded?? Like how is something this barebones after 2 years of work!? Literally makes no sense.
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I’d stay away from the Plex Reddit for now since there are many who are in favor of the new experience but somehow don’t have the problems that others do. Like, I definitely remember using UNO UI when it first came out but there definitely seemed like there was more work done way before it officially rolled out compared to this New Experience.
Notice, “without fail”. Sure buddy, good for you. Some of us have had issues but nothing as bad as this rollout.
Me neither. And there seemed to have been some miscommunication somewhere as not all the apps were rebuilt from the ground up, or so I read. IDK, as with any apps, YMMV with the products/services.
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I’d love to know whose bright idea it was to continue pushing this disastrous New Experience update to non-beta Android and iPhone users despite all the negative feedback from Plex users (many of which are Lifetime paid Plex Subscribers).
This isn’t an “us versus them” thing like politics… these are actual issues that are reproducible by all Plex users; and, bad enough to where users have to search the Internet to find a way to undo the forced “New Experience” updates.
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At least in the forums it has been us vs them. They’re denying, gaslighting, excusing… it’s very poor form. I just keep thinking, “the customer is always right.” They keep saying, “We’re right. You don’t know what you want and you’re using it wrong.” They literally have decades of bad examples from Sonos, Apple, Microsoft, even themselves, you name it… yet they continue to bury their heads in the sand and soldier forward as if this is the greatest thing ever released.
They’ve even stated just this week that they will get the new app up to feature parity (mostly) with the old app in a year or two! A YEAR OR TWO!? They don’t care about us anymore. All they care about is the shareholders/investors that are pushing the VOD nonsense that most of us never asked for in the first place.
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