This server is not powerful enough to convert video

Server Version#: 1.23.1.4571
Player Version#: ?

For some reason I see this error when using the web interface in my browser. This is new and does not occur when I am playing on the roku or other devices.

Any idea what to check on my windows to correct this? Could it be a codex perhaps? I uploaded the logs but since this is only happening on my windows browser, not sure if that is relevant.

Plex Media Server Logs_2021-05-27_19-56-52.zip (2.7 MB)

You need to enable debug logging for your logs. Then recreate the issue and grab new logs.

Here you go.

Plex Media Server Logs_2021-06-10_18-48-22.zip (2.4 MB)

Also it is not allowing me to access content from my android app either. It says “unable to

play media”.

The roku is the only thing that will play my plex content now it seems.

Check this setting. Is there a checkmark? You don’t want one.

Yes there was a check mark and I unchecked it.

At first I thought there was no effect but then I also restarted the plexmediaserver service and things started working.

Thanks.

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