Server Version#: PlexMediaServer-1.29.1.6276-4a96dd5b1-x86_64.qpkg Logs.zip (20.7 KB) Hi, I’m sure that this error message is getting old, but i’ve done a fair bit of hunting and i cant see anything that would tell me what the problem is in the logs. I’ve attached them. Plex web page, usually rea…

[image] frustin: https://qnap:32600/web it’s https://qnap:32400/web but take it that above was a type error? Do you have QNAP firewall enabled, and if so, suggest you for a short test disable it And unrelated, but ExportTools plugin has been replaced with GitHub - WebTools-NG/WebTools-NG: W…

yeah, that was a typo on the url and i do not have firewall installed.

Do you know how to do an SSH connection to your QNAP?

yes i do - that’s how i did the netstat in the op

Type: /etc/init.d/plex.sh stop Make sure port 32400 is not active netstat -lpn | grep 32400 Make sure there’s no child plex process running ps aux|grep Plex If none, let’s start PMS again /etc/init.d/plex.sh start Then wait 1 min, and report back

still the same i’m afraid. [~] # /etc/init.d/plex.sh stop Stopping Plex Media Server... [~] # netstat -lpn | grep 32400 [~] # [~] # ps aux|grep Plex 24706 admin 2164 S grep Plex [~] # /etc/init.d/plex.sh start Starting Plex Media Server... [~] #

[image] dane22: ps aux|grep Plex Darn… Could you post the output now of: ps aux|grep Plex

[~] # ps aux|grep Plex 4520 admin 2228 S grep Plex 24978 admin 66332 S ./Plex Media Server 25011 admin 42480 S N Plex Plug-in [com.plexapp.system] /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Resources/Plug-ins-4a96dd5b1/Framework.bundle/Contents/Resources/Versions/2/Python/bootstra…

Please browse to http://qnap:32400/identity and tell me if it says claimed="1" Note in above, that it’s http, and not https

It’s claimed =“0” This XML file does not appear to have any style information associated with it. The document tree is shown below. <MediaContainer size="0" claimed="0" machineIdentifier="0497e1135467761c76fb678c589cdfe0fac3828e" version="1.29.1.6276-4a96dd5b1"> </MediaContainer>

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Plex Media Server

dane22 October 14, 2022, 9:56am 12

Then your PMS is unclaimed, and as such, will not use https, since it hasn’t yet got a certificate

Please see: (Re-)Claiming a QNAP Plex Media Server

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