Thumbnails and Previews

Plex Media Server
1

Server Version#: 4.43.4

I’m running into an issue where thumbnails just stopped being created. I checked the settings in the library and in the settings are both are enabled. I have the scheduler set to run from 12am to 11pm. I tried to update from the command line via the following command

C:\Program Files (x86)\Plex\Plex Media Server>"Plex Media Scanner" --index --section 6

And my plex scanner log looks like this everywhere.

Nov 10, 2020 21:42:50.587 [14892] WARN - HTTP error requesting PUT http://127.0.0.1:32400/library/metadata/103345/index?force=0 (7, Couldn't connect to server) (Failed to connect to 127.0.0.1 port 32400: Address already in use)

Not sure if they are related or what else to do?

2

That warning would indicate that you have another program running that is also trying to use the internal port 32400. Or PMS is running under a different Windows user than the one you are currently using.

3

Not sure how that is possible. I am not running plex as a service on the windows machine. When I bring Windows up from a fresh reboot, I double click the icon on my desktop to run the Plex Media Server. The Plex Square Arrow then shows by the task bar. I go to start and type CMD and press enter. Then run that command. How can something other than plex be bound to 34200 when plex is the one bound to it? If a port is bound another process cannot use it.

4

Also, when I try the URL myself in a browser it says 401 Unauthorized.

5

Actually, another strange twist. I fired off that command in CMD and Plex was recording from my HDHomeRun. And as soon as I did, Plex terminated the recording (now it’s partially recorded…just 8min of a 2 hour show).

6

Right click on the Plex icon in the taskbar. Is the option to start at login enabled? If so, then when you double click on the PMS icon, you are running a 2nd copy. That’s what’s taking port 32400.

7

You are right. That was ticketed and enabled. I will give the system a reboot and try it manually and report back.

8

no change. still says and does the same behavior.

9

Double check your task manager to make sure there is only 1 PMS running. Also check your Window’s Firewall inbound rules to see if there is another app running on 32400. Scroll to the right, look under the local port column for “32400”.

10

Looks to be working. Thank you!

11

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