Tidal integration picking up wrong album data

Plex Web Version 4.67.1
Plex Server Version 1.24.4.5081
Plex Pass + Tidal subscriber

Summary:
An album with 10 tracks shows up correctly on Tidal, but displays as 5 tracks on Plex via the Tidal integration.

Detail:
The album Earthbound by The Paul Schwartz Project has 10 tracks and is available on Tidal as a studio master.

When the same album is accessed via Plex in any way (search, Tidal related tracks, add-to-library, and via Plex or Plexamp for Android or via Plex Web) it appears with only the first 5 tracks. It also appears with incorrect album data (relating to the King Crimson album of the same name).

Any ideas? This is different to #408584 which is triggered by having a partial match in the library already.

Cheers

Simon

There have been some issues. See below:

1 Like

Thanks - I saw those, but they look related to licensing issues that aren’t being navigated well by the Tidal partner program.

This issue looks more like a data matching error since the album Plex is incorrectly matching has only five tracks so I think it is just discarding the others that Tidal has available. I have not found any way to tell Plex it has got it wrong!

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