TIDAL subscription revoked?

[fwhamm]

I subscribed to TIDAL when Plex announced the cooperation. Everything went fine until today. Now, when opening the Tidal App (Window, Android, Web) I get an error message:

Dein Abo ist abgelaufen. Reaktiviere dein Abo, um sofortigen Zugang zu TIDAL zu erhalten.

Which translates to:

Your subscription has expired. Reactivate your subscription to get immediate access to TIDAL.

A link sends me to TIDAL for a new subscription (9,99 €).

When trying to play TIDAL from the Plex Web App I get the error:

Es ist ein Fehler beim Abspielen von „And My Baby Is Gone“ aufgetreten. Fehlercode: h4 (Codec)
An error occurred while playing “And My Baby Is Gone”. Error code: h4 (codec)

In my Plex account, under “other services” I’m told that my TIDAL account is linked (I even re-authorized it).

So how can I have back my TIDAL subscription with Plex for 8,99 €?

[OttoKerner]

It looks like to cancelled your Tidal subscription through Plex at some point.
Right now the status of your Tidal is that of a ‘linked’ account.
Which means you are handling the subscription yourself, directly with Tidal.

If you want to return the subscription to be billed through Plex, you can do so
https://support.plex.tv/articles/adding-tidal-subscriptions-to-plex/

[fwhamm]

Thanks, TIDAL now works again. Although I don’t know why it didn’t …