My remote access suddently stopped working as of yesterday. I’ve dove into the research on it and in the logs I was getting TLS Handshake issues for numerous reasons. I unclaimed the server, uninstalled it from the Synology NAS, reinstalled it and reclaimed the server.
The logs now shows what appears to be issues fetching a new certificate and has timed out for the day, saying it will not attempt to fetch anymore.
Please advise or reset certificate if needed. Thank you!
That’s the latest version that Synology is hosting via package center. You can download the package from plex and do a manual install through package center to get current:
You aren’t on the latest….the latest for DSM 6, 7 and 7.2.2 is v.1.43.2.10687. The version you list in your original post is the version in package center, which is out of date.
Hopefully one of the mods or plex employees can look at your account, looks like you’re rate limited, but maybe it’s something else.
Oh I see what you mean. It seems like I listed from the wrong place. My version is 1.43.2.10687 when I look at it in the actual server. I’m hoping it’s a cert reset that Plex can do because I don’t have anything else I know of to check on my end. Port forward and IPs are good too and it’s already a static IP as well. I appreciate the help.
Did your isp move you to CGNAT? Is the wan ip in your router between 100.64.0.0 - 100.127.255.255? If not, does it match the ip you see at the canyouseeme site?
Thanks veeejay! I’ll get in there later today and test everything you sent and update here. If the cert is good then I think it must be my equipment and I’ll post more detailed information on my setup and what I’m seeing on my end.
I appreciate all of the help! I figured it out. Deleted the port forward rule and restarted the whole rack. Redid the port forward and plex is talking to the servers like it should. Thank you all!
