After update 5715 was installed yesterday on my windows server, I got the dreaded “Something went wrong” error. After finding various forum posts, I downloaded the prior version of the server from https://downloads.plex.tv/plex-media-server-new/1.25.9.5721-965587f64/windows/PlexMediaServer-1.25.9.5721-965587f64-x86.exe and it worked.
Steps taken:
- Just in case, backed up database
- Uninstall using windows add/remove programs
- Download and install from above link
- Start server
I’m now reinstalling the update to 5715 and seeing if it breaks again (I assume it will)…
Hope this helps.
J.
[UPDATE: I reinstalled 5715 and, yes, the server broke again with “Something went wrong” — I rolled back to the prior version again, and it worked again]
[UPDATE 2: I installed 5772 which is on the beta channel, and I am still receiving the “Something went wrong” error…]
[UPDATE 3: I installed 5798, still an issue…]
[UPDATE 4: A solution is at hand, see Possible issue from install/update causing database problem and something went wrong error - Plex Media Server - Plex Forum]