TOS updated, now PLEX now showing everything as unavailable

[mark_notatwork_btinternet_com]

Server Version#:4.1.30-2008051459
Player Version#:4.30.2

Updated my TOS this morning and now all files are showing as unavailable.

Any help or suggestion would be appreciated

[dduke2104]

To me, TOS means “Terms of Service” but that wouldn’t seem to be applicable to your situation.

What do you mean by ‘TOS’ and how did you ‘update’ it?

[mark_notatwork_btinternet_com]

Sorry, should have been more clear.

Terramaster Operating System

[media_softbear_net]

Terra-master OS version is: 4.1.30-2008051459
Plex server version: 1.19.4.2935

Same problem here. There was an issue when this server software was updated that it didn’t get the right user run-as; not the issue now.

Went through reset, reboot, restart. No help.
Then did an uninstall/reinstall, and repeated the above.

I can see the server processes running for a time (ssh, and ps alx), and I can browse the pages on the server to log in, but then it says the server is not available (and it is indeed no longer running the main process.)

[chrisallen]

Thanks for the reports. I’ll take a look here and see what’s going on. In the mean time can you please DM me your logs to give me an idea of what paths it is trying to read from?

[mark_notatwork_btinternet_com]

I managed to get this working again.

Basically, uninstall, reinstalled and then deleted my folders (movies, TV shows, etc)

Then recreated these folders, and all was fine.

[mark_notatwork_btinternet_com]

Latest PLEX update has now stopped this working.

Can’t even get PLEX to install now.

Keep just getting this:

Click Start, says Configuring, says succesful, but PLEX doesn’t start or give me the option to add to the desktop.

Help!!!