Dear Plex Team, I’m writing to express my deep dissatisfaction with the recent decisions made by Plex, particularly concerning the latest iOS and tvOS updates. To be completely honest, I strongly dislike the new apps. I’ve deleted them from all my devices today because I can no longer tolerate the…

While I agree, the fact is the “rating” of the Plex app is still quite high out there. So, people aren’t actively changing the app rating and leaving their “5.0” in place, at least today. Which means that the vast majority of Plex users, as far as tangible stats go, seem to think the new UI is a “…

We did call them out on their own employees giving the new changes 5 star reviews so I don’t think they care about anything the actual users say.

While it’s possible they could somehow manufacture hundreds of thousands of fake reviews, have a feeling they would not be able to. (I could be wrong)

Heh, thanks for the idea. I don’t usually write app store reviews anyway, but I’ll throw my 2-star in there just because I can.

Time to update my review online. I agree that the previous versions of Plex were useful and the latest is a pile of garbage from a user experience perspective. Downloads a much faster, but useless since we can no longer specify sync lists, and the download folder is just a pile of files and no longe…

Agree, bad move on Plex part. Why in the world would you fragment a perfectly working mobile app that allowed full access to your personal content just as the web version and tv has. Makes no sense having 3 separate mobile apps. Plex needs to re-evaluate their decision and bring back the Single App …

I just checked the google play store page and it showed my my old review from the last time they updated the android TV app (to the current interface that I quite liked) which fixed most of the issues I had with the UI before that, which was abysmal. Yes there were teething issues with that one at f…

[image] cjcox: While I agree, the fact is the “rating” of the Plex app is still quite high out there. So, people aren’t actively changing the app rating and leaving their “5.0” in place, at least today. Which means that the vast majority of Plex users, as far as tangible stats go, seem to thin…

Agreed And adding this on top of it all, unfortunately [image] Video player crashes when network goes up and down Mobile Devices Server Version#: offline - not relevant - 18.5 Player Version#: 2025.16.0 1068 Sorry. No logs. I’ll update if I can. Here how to reproduce …

Agreed. For me it is just not working anymore. Not sure what’s going on, but I just can’t use it. Can’t select audio once started, can’t select subs, can’t select video quality. And I just don’t get subs on some titles without any explanation. To add insult to injury, I just can’t start same ti…

Total dislike the latest version of Plex - refund or rollback please?

Plex Players

eMpTy May 23, 2025, 9:45am 13

Agreed
And adding this on top of it all, unfortunately

Topic		Replies	Views
What do people think of the official response to the terrible New Plex Experience rollout? Plex Players ios	222	9561	May 11, 2026
Releasing the new app was a crazy decision Plex Experience Preview ios	474	24263	May 19, 2026
Plex, are you going to respond? Plex Players roku , apple-tv-beta , ios , android-mobile	100	2629	May 27, 2026
Just release the old app as a legacy version and continue developing the new app General Discussions	13	411	October 7, 2025
Roll back this garbage new Ui immediately General Discussions	87	1375	January 8, 2020

Total dislike the latest version of Plex - refund or rollback please?

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