ok… that’s not good but it shows there’s no particular issue with trailers. your trouble is with local media assets in general.
before getting more drastic ![]()
can you do me one last favor and check if a Plex Dance will resolve the current situation?
- move the library folder’s content to some place not monitored by the Plex Media Server
- scan the library files and wait for it to complete
- empty trash and clean bundles
- move the files back into the library folder
- scan the library files again
–
considering you’re using a test library you could also delete that library and create it from scratch.
does that show the trailers and extras?
If it doesn’t… please go to Settings > Manage > Troubleshooting, click Download Logs and upload the resulting zip-file here (or send it as a DM if you prefer that).