Trailers unavailable

Dev Community Apps & Creations
1

  • ATV 3 firmware version 6.1 (6698.99.16)

  • DNS 192.168.1.3

  • PlexConnect IP 192.168.1.3

  • iMac (24-inch, Early 2009) OS X 10.9.2

  • PMS 0.9.9.7

  • PMS 192.168.1.3

  • PlexConnect installed via Github 3/31 5:02 AM

  • Settings.cfg

    • [PlexConnect]
      enable_plexgdm = True
      ip_pms = 192.168.178.10
      port_pms = 32400
      enable_dnsserver = True
      port_dnsserver = 53
      ip_dnsmaster = 8.8.8.8
      prevent_atv_update = True
      enable_plexconnect_autodetect = True
      ip_plexconnect = 0.0.0.0
      hosttointercept = trailers.apple.com
      port_webserver = 80
      enable_webserver_ssl = True
      port_ssl = 443
      certfile = ./assets/certificates/trailers.pem
      loglevel = High
      logpath = .
  • Problem: receiving 'Trailers unavailable' message on AppleTV when attempting to access. PlexConnect had been operating as recently as this weekend
  • PlexConnect.log: http://pastebin.com/hBYhGx1m
2

I've tried reinstalling python, reinstalling PlexConnect(hence the recent date for folder noted above), reinstalling cert on Apple TV

3

It’s usually something so simple it’s almost stupid. Reboot your router. Recheck your servers IP. Etc.

4

Did it break when you updated something?

Did you delete the old profile on the ATV before adding the new one?

5

Nothing updated prior to breaking that I’m aware of


I deleted old profile before adding the new

6

Try hard coding you PMS IP in settings.cfg.

Make sure you power cycle the ATV between changes.

7

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