Trailers won't start on my Nvidia Shield - Error with audio codec? (more below)

No, I am not using a ad blocker of any sort. I did try to set firewall settings on router to minimum and saw no change. I checked my routers networking logs and the only thing I can see is dropped packet that the shield is sending (it is malformed packet after trying to play a trailer and erroring out).

For clarity sake, I was able to watch trailers on my Shields fine previously, and no network changes have been made between trailers working to now when they are not working. I also am able to watch trailers through the web interface fine, but not on my Shields

1 Like

Update:

I have downgraded to Plex for Android 8.31.2 and am now able to play trailers… hopefully the info I have given is sufficient for a bug fix in the future releases. The current Beta ( 9.2.3) did not resolve the issue btw.

Here is the full log from when I succesfully play trailer on Plex for Android 8.31.2

05-30 14:49:12.258  i: [OneApp] User can execute command without restrictions because they are entitled.
05-30 14:49:12.258  i: [PlaybackManager] Preparing for Ad Astra
05-30 14:49:12.278  i: [DefaultPlaybackManager] No codecs being downloaded.
05-30 14:49:12.279  i: [PlayQueues] Creating delayed remote PQ.
05-30 14:49:12.291  i: [PlayerService] onCreate
05-30 14:49:12.292  i: [Player] Changing to use ExoPlayer for playback.
05-30 14:49:12.326  i: [MemoryOptimisationBehaviour] Reducing memory cache.
05-30 14:49:12.332  i: [CurrentItemMetadataBehaviour] Fetching current item
05-30 14:49:12.333  i: Fetching [method:GET] https://192.168.1.202:32400/library/metadata/2849?includeChapters=1&includeLoudnessRamps=1&includeMarkers=1&includeRelated=1&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:12.333  i: [MediaSessionBehaviour] Current item has changed
05-30 14:49:12.334  i: [MediaSessionHelper] Starting media session with tag: video
05-30 14:49:12.334  i: [MediaSessionHelper] Creating media session with tag: video
05-30 14:49:12.342  i: [MediaSessionBehaviour] Updating metadata for video.
05-30 14:49:12.343  i: [InteractionBehaviour] Slept, reason: Startup.
05-30 14:49:12.345  i: [Player][ExoPlayer] Setting given surfaceView 
05-30 14:49:12.346  i: [VideoAwakeBehaviour] Keep screen awake has been requested disabled for VideoAwakeBehaviour.
05-30 14:49:12.346  i: [DisplayBehaviour] New ExoPlayerEngine detected, enabling: false.
05-30 14:49:12.346  i: [Player][ExoPlayer] Using PlayQueueMediaSource
05-30 14:49:12.347  i: [MediaCodecVideoSyncRenderer] Setting allow dummy surface: false
05-30 14:49:12.351  i: [CurrentItemMetadataBehaviour] Fetched current item, success: true
05-30 14:49:12.351  i: [ExoPlayer][EventLogger] playWhenReady [eventTime=0.05, mediaPos=0.00, window=0, true, USER_REQUEST]
05-30 14:49:12.351  i: [ExoPlayer][EventLogger] timeline [eventTime=0.05, mediaPos=0.00, window=0, periodCount=1, windowCount=1, reason=PLAYLIST_CHANGED
05-30 14:49:12.352  i: [ExoPlayer][EventLogger]   period [?]
05-30 14:49:12.352  i: [ExoPlayer][EventLogger]   window [?, seekable=false, dynamic=true]
05-30 14:49:12.352  i: [ExoPlayer][EventLogger] ]
05-30 14:49:12.352  i: [Player][ExoPlayer] onTimelineChanged (Position: 0 ms, Duration: 0 ms)
05-30 14:49:12.353  i: [ExoPlayer][EventLogger] mediaItem [eventTime=0.05, mediaPos=0.00, window=0, reason=PLAYLIST_CHANGED]
05-30 14:49:12.353  i: [ExoPlayer][EventLogger] state [eventTime=0.05, mediaPos=0.00, window=0, BUFFERING]
05-30 14:49:12.358  i: [MediaDecisionEngine] Starting media decision for: Ad Astra (part index 0)
05-30 14:49:12.359  i: [MediaDecisionEngine] Provided video item has no streams, checking files...
05-30 14:49:12.359  i: Fetching [method:GET] https://192.168.1.202:32400/library/metadata/2849?checkFiles=1&includeChapters=1&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:12.371  i: [MediaDecisionEngine] Transcode server selected: PLEX-UNRAID
05-30 14:49:12.374  i: [MediaDecisionEngine] Analyzing media: 1920x804 5000kbps (Container: mp4, Video: h264, Audio: aac)
05-30 14:49:12.386  i: Creating PlayerActivity.
05-30 14:49:12.387  i: [Activity] Resuming the application, attempting to download item and children.
05-30 14:49:12.388  i: [Boot] PlayerActivity took 1ms to run create behaviours.
05-30 14:49:12.394  i: Resuming PlayerActivity.
05-30 14:49:12.395  i: [PlayerActivity] Creating fragment
05-30 14:49:12.397  i: [Player][DimensionsLayout] Resizing: 100 x 100
05-30 14:49:12.399  i: [DisplayBehaviour] Activity has been changed, searching for available modes.
05-30 14:49:12.399  i: [DisplayBehaviour] Current mode detected as 3840x2160 @ 59.9401Hz (17).
05-30 14:49:12.400  i: [PictureInPictureBehaviour] Picture-in-picture is available and can be used.
05-30 14:49:12.461  i: [PictureInPictureBehaviour] Picture-in-picture is available and can be used.
05-30 14:49:12.481  i: [ChaptersSheetHud] Found 0 chapters.
05-30 14:49:12.491  i: [MenuSheetHud] Item changed (and fetched), invalidating settings...
05-30 14:49:12.529  i: [MediaDecisionEngine] Analyzing media: 1280x536 2500kbps (Container: mp4, Video: h264, Audio: aac)
05-30 14:49:12.538  i: [MediaDecisionEngine] Analyzing media: 480x201 750kbps (Container: mp4, Video: h264, Audio: aac)
05-30 14:49:12.541  i: [MediaDecisionEngine] Unable to direct play; Device cannot play this video format at 480 x 201
05-30 14:49:12.544  i: [MediaDecisionEngine] Unable to play; server unable to transcode video
05-30 14:49:12.549  i: [video] User maximum h264 profile determined: 52
05-30 14:49:12.550  i: [video] Device recommended h264 profile determined: 52
05-30 14:49:12.566  i: [SystemUIBehaviour] Hiding the system user-interface.
05-30 14:49:12.596  i: [Player][View] Layout has been measured with a size of 1920 x 1080 (1920 x 1080).
05-30 14:49:12.608  i: [ExoPlayer][EventLogger] surfaceSize [eventTime=0.31, mediaPos=0.00, window=0, period=0, 1920, 1080]
05-30 14:49:12.631  i: [BufferHelper] Assumed Bitrate: 10000, Segment Count: 1171
05-30 14:49:12.632  i: [BufferHelper] Segment count: 1171
05-30 14:49:12.634  i: Fetching [method:GET] https://192.168.1.202:32400/video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&directPlay=1&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=74944&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F2849&protocol=*&session=6b4090200fec97b2-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Client-Platform=Android&X-Plex-Client-Profile-Extra=add-limitation(scope%3DvideoCodec%26scopeName%3Dh264%26type%3DupperBound%26name%3Dvideo.level%26value%3D52)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3D*%26type%3DupperBound%26name%3Dvideo.width%26value%3D3840%26replace%3Dtrue)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3D*%26type%3DupperBound%26name%3Dvideo.height%26value%3D2160%26replace%3Dtrue)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3Dhevc%26type%3DnotMatch%26name%3Dvideo.DOVIProfile%26value%3D5)%2Badd-transcode-target(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26container%3Dmkv%26videoCodec%3Dh264%2Chevc%2Cmpeg2video%26audioCodec%3Daac_latm%2Caac%2Cac3%2Calac%2Cdca%2Cflac%2Cmp1%2Cmp2%2Cmp3%2Copus%2Cvorbis%2Cwmav1%2Cwmav2%2Cwmalossless%2Cwmapro%2Cwmavoice%26subtitleCodec%3Dass%2Cpgs%2Csubrip%2Cdvd_subtitle%2Cmov_text%2Cvtt%2Cdvb_subtitle%26replace%3Dtrue)%2Badd-transcode-target-settings(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26CopyMatroskaAttachments%3Dtrue)%2Badd-limitation(scope%3DvideoAudioCodec%26scopeName%3Daac%26type%3DupperBound%26name%3Daudio.channels%26value%3D8%26replace%3Dtrue)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Dmp3)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Dac3)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Ddca)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Dopus)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3D*%26type%3DNotMatch%26name%3Dvideo.anamorphic%26value%3D999%26replace%3Dtrue)%2Badd-transcode-target(type%3DsubtitleProfile%26context%3Dstreaming%26protocol%3Dhttp%26container%3Dmkv%26subtitleCodec%3Dsrt)%2Bappend-transcode-target-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26videoCodec%3Dmpeg2video)%2Bappend-transcode-target-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26videoCodec%3Dhevc)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3Dhevc%26type%3DMatch%26name%3Dvideo.profile%26list%3Dmain%7Cmain%2010)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dhevc%26scopeType%3DvideoCodec%26context%3Dstreaming%26protocol%3Dhls%26type%3Dmatch%26name%3Dvideo.colorTrc%26list%3Dbt709%7Cbt470m%7Csmpte240m%7Csmpte170m%7Cbt470bg%7Cbt2020-10%26isRequired%3Dfalse)&X-Plex-Device=SHIELD%20Android%20TV&X-Plex-Platform=Android&X-Plex-Platform-Version=11&X-Plex-Product=Plex%20for%20Android%20(TV)&X-Plex-Version=8.31.2.31546&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:12.651  i: [MediaDecisionEngine] Server was happy with client's original decision
05-30 14:49:12.652  i: [MediaDecisionEngine] Decision: CanPlay: true CanDirectPlay: true CanDirectStreamVideo: true CanDirectStreamAudio: true CanDirectPlaySubtitle: false CanTranscodeSubtitle: false CanDisplayVideo: true 
05-30 14:49:12.652  i: [LoadControl] New bitrate: 5000, Maximum: 5000
05-30 14:49:12.652  i: [MediaDecisionMediaSource] Resetting mappable types.
05-30 14:49:12.653  i: [MediaDecisionMediaSource] Using FFMediaSource
05-30 14:49:12.657  i: [BufferHelper] Assumed Bitrate: 10000, Segment Count: 1171
05-30 14:49:12.658  i: [BufferHelper] Segment count: 1171
05-30 14:49:12.658  i: [MediaDecisionMediaSource] onMediaDecisionRefreshed (Sources: 1)
05-30 14:49:12.659  i: [BufferHelper] Assumed Bitrate: 10000, Segment Count: 1171
05-30 14:49:12.659  i: [BufferHelper] Segment count: 1171
05-30 14:49:12.659  i: [BufferHelper] Assumed Bitrate: 10000, Segment Count: 1171
05-30 14:49:12.660  i: [BufferHelper] Segment count: 1171
05-30 14:49:12.673  i: [FF] Creating context for playback.
05-30 14:49:12.706  i: [FF] Setting additional option: tls_verify: 1
05-30 14:49:12.707  i: [FF] Setting additional option: resolve_hosts: 192-168-1-202.fc6d7f62add8449c8ae72c032966cffb.plex.direct:192.168.1.202
05-30 14:49:12.709  i: [FF] Opening https://192-168-1-202.fc6d7f62add8449c8ae72c032966cffb.plex.direct:32400/services/iva/assets/336036/video.mp4?autoAdjustQuality=0&bitrate=5000&fmt=4&hasMDE=1&location=lan&mediaBufferSize=74944&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Client-Platform=Android&X-Plex-Device=SHIELD%20Android%20TV&X-Plex-DRM=widevine%3Avideo&X-Plex-Platform=Android&X-Plex-Platform-Version=11&X-Plex-Product=Plex%20for%20Android%20(TV)&X-Plex-Token=...Wpon&X-Plex-Version=8.31.2.31546.
05-30 14:49:12.710  i: [FFmpeg] [INFO] Adding option: ignore_chapters 1
05-30 14:49:12.710  i: [FFmpeg] [INFO] Adding option: live_start_index 0
05-30 14:49:12.710  i: [FFmpeg] [INFO] Adding option: reconnect 1
05-30 14:49:12.710  i: [FFmpeg] [INFO] Adding option: ca_file /data/user/0/com.plexapp.android/files/ca-v2.pem
05-30 14:49:12.711  i: [FFmpeg] [INFO] Adding option: tls_verify 1
05-30 14:49:12.711  i: [FFmpeg] [INFO] Adding option: resolve_hosts 192-168-1-202.fc6d7f62add8449c8ae72c032966cffb.plex.direct:192.168.1.202
05-30 14:49:12.711  i: [FFmpeg] [INFO] Allocating format context.
05-30 14:49:12.711  i: [FFmpeg] [INFO] Opening input from https://192-168-1-202.fc6d7f62add8449c8ae72c032966cffb.plex.direct:32400/services/iva/assets/336036/video.mp4?autoAdjustQuality=0&bitrate=5000&fmt=4&hasMDE=1&location=lan&mediaBufferSize=74944&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Client-Platform=Android&X-Plex-Device=SHIELD%20Android%20TV&X-Plex-DRM=widevine%3Avideo&X-Plex-Platform=Android&X-Plex-Platform-Version=11&X-Plex-Product=Plex%20for%20Android%20(TV)&X-Plex-Token=...Wpon&X-Plex-Version=8.31.2.31546.
05-30 14:49:12.712  i: [FFmpeg] [INFO] [Cache] Close requested, terminating.
05-30 14:49:12.712  i: [FFmpeg] [INFO] [Cache] Opening source from https://192-168-1-202.fc6d7f62add8449c8ae72c032966cffb.plex.direct:32400/services/iva/assets/336036/video.mp4?autoAdjustQuality=0&bitrate=5000&fmt=4&hasMDE=1&location=lan&mediaBufferSize=74944&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Client-Platform=Android&X-Plex-Device=SHIELD%20Android%20TV&X-Plex-DRM=widevine%3Avideo&X-Plex-Platform=Android&X-Plex-Platform-Version=11&X-Plex-Product=Plex%20for%20Android%20(TV)&X-Plex-Token=...Wpon&X-Plex-Version=8.31.2.31546.
05-30 14:49:12.730  i: [ExoPlayer][EventLogger] timeline [eventTime=0.43, mediaPos=0.00, window=0, period=0, periodCount=1, windowCount=1, reason=SOURCE_UPDATE
05-30 14:49:12.730  i: [ExoPlayer][EventLogger]   period [?]
05-30 14:49:12.731  i: [ExoPlayer][EventLogger]   window [?, seekable=false, dynamic=false]
05-30 14:49:12.731  i: [ExoPlayer][EventLogger] ]
05-30 14:49:12.731  i: [Player][ExoPlayer] onTimelineChanged (Position: 0 ms, Duration: 0 ms)
05-30 14:49:12.731  i: [EngineEventManager] onBufferingStarted (isSeeking: false)
05-30 14:49:12.732  i: [Player][Timeline] Playback started (or buffering), scheduling updates
05-30 14:49:12.739  i: [TranscodeSession] Media choice updated
05-30 14:49:12.741  i: [TranscodeSession] Pausing...
05-30 14:49:13.340  i: [FFmpeg] [INFO] [Cache] Cache is enabled, connecting cache context.
05-30 14:49:13.374  i: [FFmpeg] [INFO] [Cache] Worker thread has been enabled and will start processing data.
05-30 14:49:13.380  i: [FFmpeg] [INFO] Successfully opened https://192-168-1-202.fc6d7f62add8449c8ae72c032966cffb.plex.direct:32400/services/iva/assets/336036/video.mp4?autoAdjustQuality=0&bitrate=5000&fmt=4&hasMDE=1&location=lan&mediaBufferSize=74944&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Client-Platform=Android&X-Plex-Device=SHIELD%20Android%20TV&X-Plex-DRM=widevine%3Avideo&X-Plex-Platform=Android&X-Plex-Platform-Version=11&X-Plex-Product=Plex%20for%20Android%20(TV)&X-Plex-Token=...Wpon&X-Plex-Version=8.31.2.31546, finding 2 streams.
05-30 14:49:13.381  i: [FFmpeg] [INFO] Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '':

05-30 14:49:13.381  i: [FFmpeg] [INFO]   Metadata:

05-30 14:49:13.381  i: [FFmpeg] [INFO]     major_brand     : 
05-30 14:49:13.381  i: [FFmpeg] [INFO] isom
05-30 14:49:13.381  i: [FFmpeg] [INFO] 

05-30 14:49:13.382  i: [FFmpeg] [INFO]     minor_version   : 
05-30 14:49:13.382  i: [FFmpeg] [INFO] 512
05-30 14:49:13.382  i: [FFmpeg] [INFO] 

05-30 14:49:13.382  i: [FFmpeg] [INFO]     compatible_brands: 
05-30 14:49:13.382  i: [FFmpeg] [INFO] isomiso2avc1mp41
05-30 14:49:13.383  i: [FFmpeg] [INFO] 

05-30 14:49:13.383  i: [FFmpeg] [INFO]     encoder         : 
05-30 14:49:13.383  i: [FFmpeg] [INFO] Lavf58.27.103
05-30 14:49:13.384  i: [FFmpeg] [INFO] 

05-30 14:49:13.384  i: [FFmpeg] [INFO]   Duration: 
05-30 14:49:13.384  i: [FFmpeg] [INFO] 00:02:31.03
05-30 14:49:13.384  i: [FFmpeg] [INFO] , start: 
05-30 14:49:13.385  i: [FFmpeg] [INFO] 0.000000
05-30 14:49:13.385  i: [FFmpeg] [INFO] , bitrate: 
05-30 14:49:13.385  i: [FFmpeg] [INFO] 5000 kb/s
05-30 14:49:13.385  i: [VideoStream] Dolby Vision is unsupported on this display or device.
05-30 14:49:13.385  i: [FFmpeg] [INFO] 

05-30 14:49:13.385  i: [FFmpeg] [INFO]     Stream #0:0
05-30 14:49:13.386  i: [FFmpeg] [INFO] (und)
05-30 14:49:13.386  i: [FFmpeg] [INFO] : Video: h264 (avc1 / 0x31637661), none, 1920x804, 4741 kb/s
05-30 14:49:13.386  i: [FFmpeg] [INFO] , SAR 1:1 DAR 160:67
05-30 14:49:13.386  i: [FFmpeg] [INFO] , 
05-30 14:49:13.387  i: [FFmpeg] [INFO] 23.98 fps, 
05-30 14:49:13.387  i: [FFmpeg] [INFO] 23.98 tbr, 
05-30 14:49:13.387  i: [FFmpeg] [INFO] 11988 tbn, 
05-30 14:49:13.388  i: [FFmpeg] [INFO] 11988 tbc
05-30 14:49:13.388  i: [FFmpeg] [INFO]  (default)
05-30 14:49:13.388  i: [FFmpeg] [INFO] 

05-30 14:49:13.388  i: [FFmpeg] [INFO]     Metadata:

05-30 14:49:13.388  i: [FFmpeg] [INFO]       handler_name    : 
05-30 14:49:13.389  i: [FF] Container[mp4] No Title - 5 Mbps, 2 minutes [CT: 0us, ST: 0us, SRT: -9223372036854775808us].
05-30 14:49:13.389  i: [FFmpeg] [INFO] VideoHandler
05-30 14:49:13.389  i: [FFmpeg] [INFO] 

05-30 14:49:13.390  i: [FFmpeg] [INFO]     Stream #0:1
05-30 14:49:13.390  i: [FFmpeg] [INFO] (und)
05-30 14:49:13.390  i: [FFmpeg] [INFO] : Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, 2 channels
05-30 14:49:13.390  i: [FFmpeg] [INFO]  (default)
05-30 14:49:13.391  i: [FFmpeg] [INFO] 

05-30 14:49:13.391  i: [FFmpeg] [INFO]     Metadata:

05-30 14:49:13.391  i: [FFmpeg] [INFO]       handler_name    : 
05-30 14:49:13.391  i: [FFmpeg] [INFO] SoundHandler
05-30 14:49:13.391  i: [FFmpeg] [INFO] 

05-30 14:49:13.392  i: [FFmpeg] [INFO] Container metadata entries found: 4.
05-30 14:49:13.392  i: [FFmpeg] [INFO] Stream metadata entries found: 2.
05-30 14:49:13.392  i: [FFmpeg] [INFO] Stream metadata entries found: 2.
05-30 14:49:13.392  i: [FF] VideoStream[0-h264] 1920x804 [SAR 1:1, DAR 160:67]. H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10 - Unknown Profile (video/avc), 4.7 Mbps 2 minutes 23.98fps, No Title / Unknown (und), 2 / 29 bytes, Default .
05-30 14:49:13.392  i: [FF] AudioStream[1-aac] 2 channels over 0 (2 channels), 48000 Hz, 0,0 padding. AAC (Advanced Audio Coding) - Unknown Profile (audio/mp4a-latm), ~259 kbps 2 minutes 0.00fps, No Title / Unknown (und), 1 / 5 bytes, Default .
05-30 14:49:13.393  i: [ExoPlayer][EventLogger] timeline [eventTime=1.08, mediaPos=0.00, window=0, period=0, periodCount=1, windowCount=1, reason=SOURCE_UPDATE
05-30 14:49:13.393  i: [ExoPlayer][EventLogger]   period [151.03]
05-30 14:49:13.393  i: [ExoPlayer][EventLogger]   window [151.03, seekable=true, dynamic=false]
05-30 14:49:13.393  i: [ExoPlayer][EventLogger] ]
05-30 14:49:13.394  i: [Player][ExoPlayer] onTimelineChanged (Position: 0 ms, Duration: 151027 ms)
05-30 14:49:13.410  i: [FF][MediaPeriod] Selecting tracks.
05-30 14:49:13.410  i: [LoadControl] Assumed Bitrate: 10000, Segment Count: 1171
05-30 14:49:13.410  i: [LoadControl] Final Segment count: 1171 (73 MB / 119 Seconds)
05-30 14:49:13.413  i: [ExoPlayer][EventLogger] videoEnabled [eventTime=1.11, mediaPos=0.00, window=0, period=0]
05-30 14:49:13.413  i: [ExoPlayer][EventLogger] audioEnabled [eventTime=1.11, mediaPos=0.00, window=0, period=0]
05-30 14:49:13.423  i: [ExoPlayer][EventLogger] tracks [eventTime=1.12, mediaPos=0.00, window=0, period=0
05-30 14:49:13.424  i: [ExoPlayer][EventLogger]   Plex.Video.Renderer []
05-30 14:49:13.424  i: [ExoPlayer][EventLogger]   MediaCodecVideoRenderer [
05-30 14:49:13.424  i: [ExoPlayer][EventLogger]     Group:0, adaptive_supported=N/A [
05-30 14:49:13.424  i: [ExoPlayer][EventLogger]       [X] Track:0, id=0, mimeType=video/avc, bitrate=4741349, codecs=h264, res=1920x804, fps=23.976, supported=YES
05-30 14:49:13.424  i: [ExoPlayer][EventLogger]     ]
05-30 14:49:13.425  i: [ExoPlayer][EventLogger]     Metadata [
05-30 14:49:13.425  i: [ExoPlayer][EventLogger]       original_init_data: (Value: 0 Buffer: 40 bytes)
05-30 14:49:13.425  i: [ExoPlayer][EventLogger]       scantype_progressive: (Value: 1 Buffer: 0 bytes)
05-30 14:49:13.425  i: [ExoPlayer][EventLogger]     ]
05-30 14:49:13.426  i: [ExoPlayer][EventLogger]   ]
05-30 14:49:13.428  i: [ExoPlayer][EventLogger]   Plex.Audio.Renderer []
05-30 14:49:13.428  i: [ExoPlayer][EventLogger]   MediaCodecAudioRenderer [
05-30 14:49:13.428  i: [ExoPlayer][EventLogger]     Group:0, adaptive_supported=N/A [
05-30 14:49:13.429  i: [ExoPlayer][EventLogger]       [X] Track:0, id=1, mimeType=audio/mp4a-latm, bitrate=0, codecs=aac, channels=2, sample_rate=48000, language=unknown, supported=YES
05-30 14:49:13.429  i: [ExoPlayer][EventLogger]     ]
05-30 14:49:13.429  i: [ExoPlayer][EventLogger]     Metadata [
05-30 14:49:13.430  i: [ExoPlayer][EventLogger]       block_align: (Value: 0 Buffer: 0 bytes)
05-30 14:49:13.430  i: [ExoPlayer][EventLogger]       channel_layout: (Value: 0 Buffer: 0 bytes)
05-30 14:49:13.430  i: [ExoPlayer][EventLogger]       original_init_data: (Value: 0 Buffer: 5 bytes)
05-30 14:49:13.430  i: [ExoPlayer][EventLogger]     ]
05-30 14:49:13.431  i: [ExoPlayer][EventLogger]   ]
05-30 14:49:13.431  i: [ExoPlayer][EventLogger]   TextRenderer []
05-30 14:49:13.431  i: [ExoPlayer][EventLogger]   MetadataRenderer []
05-30 14:49:13.431  i: [ExoPlayer][EventLogger] ]
05-30 14:49:13.432  i: [Player][ExoPlayer] Track information has been changed.
05-30 14:49:13.433  i: [Player][ExoPlayer] Setting initial track selection...
05-30 14:49:13.433  i: [TrackSelectorHelper] Initialising (Video: 1, Audio: 1, Text: 0)
05-30 14:49:13.434  i: [TrackSelectorHelper] Type: 2 Auto
05-30 14:49:13.434  i: [TrackSelectorHelper] Type: 1 Auto
05-30 14:49:13.434  i: [TrackSelectorHelper] Type: 2 Auto
05-30 14:49:13.434  i: [TrackSelectorHelper] Type: 1 Auto
05-30 14:49:13.435  i: [TrackSelectorHelper] Type: 2 Auto
05-30 14:49:13.435  i: [TrackSelectorHelper] Type: 3 Disabled
05-30 14:49:13.435  i: [TrackSelectorHelper] Type: 1 Auto
05-30 14:49:13.435  i: [TrackSelectorHelper] Type: 2 Auto
05-30 14:49:13.435  i: [TrackSelectorHelper] Type: 3 Disabled
05-30 14:49:13.436  i: [TrackSelectorHelper] Type: 1 Media Index: 1
05-30 14:49:13.439  i: [TrackSelectorHelper] Renderer: MediaCodecAudioRenderer Track: 0
05-30 14:49:13.439  i: [TrackSelectorHelper] Type: 2 Auto
05-30 14:49:13.440  i: [TrackSelectorHelper] Type: 3 Disabled
05-30 14:49:13.440  i: [TrackSelectorHelper] Override: audio/mp4a-latm null unknown Indexes(0)
05-30 14:49:13.441  i: [TrackSelectorHelper] Type: 1 Media Index: 1
05-30 14:49:13.442  i: [TrackSelectorHelper] Renderer: MediaCodecAudioRenderer Track: 0
05-30 14:49:13.442  i: [TrackSelectorHelper] Type: 2 Auto
05-30 14:49:13.442  i: [TrackSelectorHelper] Type: 3 Disabled
05-30 14:49:13.443  i: [TrackSelectorHelper] Override: audio/mp4a-latm null unknown Indexes(0)
05-30 14:49:13.452  i: [MediaCodecVideoSyncRenderer] Decoder initialised, after 0 attempts.
05-30 14:49:13.458  i: [ExoPlayer][EventLogger] videoDecoderInitialized [eventTime=1.15, mediaPos=0.00, window=0, period=0, OMX.Nvidia.h264.decode]
05-30 14:49:13.460  i: [ExoPlayer][EventLogger] videoInputFormat [eventTime=1.15, mediaPos=0.00, window=0, period=0, id=0, mimeType=video/avc, bitrate=4741349, codecs=h264, res=1920x804, fps=23.976]
05-30 14:49:13.485  i: [ExoPlayer][EventLogger] audioDecoderInitialized [eventTime=1.18, mediaPos=0.00, window=0, period=0, OMX.google.aac.decoder]
05-30 14:49:13.488  i: [ExoPlayer][EventLogger] audioInputFormat [eventTime=1.18, mediaPos=0.00, window=0, period=0, id=1, mimeType=audio/mp4a-latm, bitrate=0, codecs=aac, channels=2, sample_rate=48000, language=unknown]
05-30 14:49:13.489  i: [TranscodeSession] Updating session status
05-30 14:49:13.490  i: [TranscodeSession] Direct Play
05-30 14:49:13.501  i: [ExoPlayer][EventLogger] videoSize [eventTime=1.20, mediaPos=0.00, window=0, period=0, 1920, 804]
05-30 14:49:13.502  i: [Player] onDisplaySizeChanged(1920x804 at 0x0)
05-30 14:49:13.505  i: [ExoPlayer][EventLogger] renderedFirstFrame [eventTime=1.20, mediaPos=0.00, window=0, period=0, Surface(name=null)/@0xb7516b9]
05-30 14:49:13.507  i: [Player][DimensionsLayout] Resizing: 1920 x 804
05-30 14:49:13.514  i: [ExoPlayer][EventLogger] surfaceSize [eventTime=1.21, mediaPos=0.00, window=0, period=0, 1920, 804]
05-30 14:49:13.575  i: [ExoPlayer][EventLogger] state [eventTime=1.27, mediaPos=0.00, window=0, period=0, READY]
05-30 14:49:13.576  i: [EngineEventManager] onBufferingEnded
05-30 14:49:13.577  i: [EngineEventManager] onPlaybackStarted: Delay-1694560311
05-30 14:49:13.577  i: [MetricsLatencyBehaviour] Latency recorded for playback: 1293
05-30 14:49:13.586  i: [PlaybackTimeBehaviour] Initialising
05-30 14:49:13.586  i: [PlaybackTimeBehaviour] Starting stopwatch
05-30 14:49:13.587  i: [VideoAwakeBehaviour] Keep screen awake has been requested enabled for VideoAwakeBehaviour.
05-30 14:49:13.587  i: [VideoAwakeBehaviour] Keeping screen on
05-30 14:49:13.588  i: [AudioFocusBehaviour] Playback started
05-30 14:49:13.589  i: [AudioFocusBehaviour] Gained focus.
05-30 14:49:13.593  i: [TranscodeSession] Media choice updated
05-30 14:49:13.594  i: [PlayQueueProgressBehaviour] Updating PlayQueueManager state, isPlaying: true
05-30 14:49:13.594  i: [PlayQueueBehaviour] Clearing audio PQ because video playback has started.
05-30 14:49:13.594  i: [DelayedPlayQueueBehaviour] Resolving Play Queue...
05-30 14:49:13.594  i: [DelayedRemotePlayQueue] Resolving delayed Play Queue...
05-30 14:49:13.595  i: [PlayQueueAPIHelperBase] No item path provided, will generate a new one
05-30 14:49:13.595  i: [Player][ExoPlayer] Passing subtitle offset of 0.
05-30 14:49:13.595  i: [WiFiLockBehaviour] Aquiring WiFi lock since playback was started.
05-30 14:49:13.595  i: [PictureInPictureBehaviour] Picture-in-picture is available and can be used.
05-30 14:49:13.601  i: [MediaSessionBehaviour] Updating state to PLAYING
05-30 14:49:13.605  i: [TranscodeSession] Media choice updated
05-30 14:49:13.606  i: [TranscodeSession] Updating session status
05-30 14:49:13.606  i: [Player] onPlaybackStarted
05-30 14:49:13.606  i: [ExoPlayer][EventLogger] isPlaying [eventTime=1.30, mediaPos=0.00, window=0, period=0, true]
05-30 14:49:13.607  i: Fetching [method:POST] https://192.168.1.202:32400/playQueues?includeChapters=1&continuous=0&includeLoudnessRamps=1&repeat=0&type=video&shuffle=0&uri=server%3A%2F%2F7cde33ac1c8164bc5770f6a5e75f47785cbbdcec%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F2849&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:13.609  i: [TranscodeSession] Direct Play
05-30 14:49:13.653  i: [PlayQueueAPIHelperBase] Result container=<MediaContainer mediaTagPrefix="/system/bundle/media/flags/" identifier="com.plexapp.plugins.library" playQueueVersion="1" playQueueID="721" size="1" playQueueSourceURI="library://x/item/%2Flibrary%2Fmetadata%2F2849" playQueueShuffled="0" playQueueSelectedItemID="3483" playQueueSelectedMetadataItemID="2849" playQueueTotalCount="1" mediaTagVersion="1652169221" playQueueSelectedItemOffset="0" />
05-30 14:49:13.653  w: [RemotePlayQueue] Couldn't find item with PQ ID=null in current window.
05-30 14:49:13.654  w: [RemotePlayQueue] Couldn't find item with PQ ID=null in current window.
05-30 14:49:13.654  i: [DelayedPlayQueueBehaviour] New Play Queue: 721
05-30 14:49:13.658  i: [MediaSessionBehaviour] Player seeked, updating state to PLAYING
05-30 14:49:13.660  w: [Player][Timeline] player position was negative. Position time will be reported as 0.
05-30 14:49:13.662  i: [PlaybackTimeBehaviour] Time: 76 IsStarted: true
05-30 14:49:13.663  i: Fetching [method:GET] https://192.168.1.202:32400/:/timeline?audioStreamID=14897&bufferedTime=3093&duration=151027&guid=iva%3A%2F%2Fapi.internetvideoarchive.com%2F2.0%2FDataService%2FVideoAssets(336036)&key=%2Flibrary%2Fmetadata%2F2849&playbackTime=76&playQueueItemID=3483&ratingKey=2849&state=playing&time=0&timeToFirstFrame=0&token=...Wpon&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:13.665  i: [DisplayBehaviour] Cancelling stop playback runnable to prevent unexpected stop.
05-30 14:49:13.666  i: [PictureInPictureBehaviour] Picture-in-picture is available and can be used.
05-30 14:49:14.362  i: [PlaybackTimeBehaviour] Time: 775 IsStarted: true
05-30 14:49:14.863  i: [PlaybackTimeBehaviour] Time: 1276 IsStarted: true
05-30 14:49:15.616  i: [PlaybackTimeBehaviour] Time: 2029 IsStarted: true
05-30 14:49:16.138  i: [FFmpeg] [INFO] [Cache] End of source has been reached at 94405314 bytes.
05-30 14:49:16.366  i: [PlaybackTimeBehaviour] Time: 2780 IsStarted: true
05-30 14:49:16.867  i: [PlaybackTimeBehaviour] Time: 3280 IsStarted: true
05-30 14:49:17.618  i: [PlaybackTimeBehaviour] Time: 4032 IsStarted: true
05-30 14:49:18.368  i: [PlaybackTimeBehaviour] Time: 4782 IsStarted: true
05-30 14:49:18.869  i: [PlaybackTimeBehaviour] Time: 5283 IsStarted: true
05-30 14:49:19.620  i: [PlaybackTimeBehaviour] Time: 6034 IsStarted: true
05-30 14:49:20.374  i: [PlaybackTimeBehaviour] Time: 6788 IsStarted: true
05-30 14:49:20.874  i: [PlaybackTimeBehaviour] Time: 7288 IsStarted: true
05-30 14:49:21.625  i: [PlaybackTimeBehaviour] Time: 8039 IsStarted: true
05-30 14:49:22.375  i: [PlaybackTimeBehaviour] Time: 8789 IsStarted: true
05-30 14:49:22.772  i: [PlaybackTimeBehaviour] Time: 9186 IsStarted: true
05-30 14:49:22.774  i: Fetching [method:GET] https://192.168.1.202:32400/:/timeline?audioStreamID=14897&bufferedTime=113462&duration=151027&guid=iva%3A%2F%2Fapi.internetvideoarchive.com%2F2.0%2FDataService%2FVideoAssets(336036)&key=%2Flibrary%2Fmetadata%2F2849&playbackTime=9186&playQueueItemID=3483&ratingKey=2849&state=playing&time=8863&token=...Wpon&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:22.876  i: [PlaybackTimeBehaviour] Time: 9290 IsStarted: true
05-30 14:49:23.630  i: [PlaybackTimeBehaviour] Time: 10044 IsStarted: true
05-30 14:49:23.736  i: [HttpServer] /192.168.1.211:59016 - GET /logging
05-30 14:49:24.380  i: [PlaybackTimeBehaviour] Time: 10794 IsStarted: true
05-30 14:49:24.881  i: [PlaybackTimeBehaviour] Time: 11295 IsStarted: true
05-30 14:49:25.634  i: [PlaybackTimeBehaviour] Time: 12048 IsStarted: true
05-30 14:49:26.385  i: [PlaybackTimeBehaviour] Time: 12799 IsStarted: true
05-30 14:49:26.887  i: [PlaybackTimeBehaviour] Time: 13301 IsStarted: true
05-30 14:49:27.637  i: [PlaybackTimeBehaviour] Time: 14051 IsStarted: true
05-30 14:49:28.390  i: [PlaybackTimeBehaviour] Time: 14804 IsStarted: true
05-30 14:49:28.890  i: [PlaybackTimeBehaviour] Time: 15304 IsStarted: true
05-30 14:49:29.642  i: [PlaybackTimeBehaviour] Time: 16056 IsStarted: true
05-30 14:49:30.395  i: [PlaybackTimeBehaviour] Time: 16809 IsStarted: true
05-30 14:49:30.897  i: [PlaybackTimeBehaviour] Time: 17311 IsStarted: true
05-30 14:49:31.648  i: [PlaybackTimeBehaviour] Time: 18062 IsStarted: true
05-30 14:49:32.400  i: [PlaybackTimeBehaviour] Time: 18814 IsStarted: true
05-30 14:49:32.784  i: [PlaybackTimeBehaviour] Time: 19198 IsStarted: true
05-30 14:49:32.786  i: Fetching [method:GET] https://192.168.1.202:32400/:/timeline?audioStreamID=14897&bufferedTime=116990&duration=151027&guid=iva%3A%2F%2Fapi.internetvideoarchive.com%2F2.0%2FDataService%2FVideoAssets(336036)&key=%2Flibrary%2Fmetadata%2F2849&playbackTime=19198&playQueueItemID=3483&ratingKey=2849&state=playing&time=18882&token=...Wpon&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:32.902  i: [PlaybackTimeBehaviour] Time: 19316 IsStarted: true
05-30 14:49:33.653  i: [PlaybackTimeBehaviour] Time: 20067 IsStarted: true
05-30 14:49:34.404  i: [PlaybackTimeBehaviour] Time: 20818 IsStarted: true
05-30 14:49:34.905  i: [PlaybackTimeBehaviour] Time: 21318 IsStarted: true
05-30 14:49:35.656  i: [PlaybackTimeBehaviour] Time: 22070 IsStarted: true
05-30 14:49:36.409  i: [PlaybackTimeBehaviour] Time: 22823 IsStarted: true
05-30 14:49:36.910  i: [PlaybackTimeBehaviour] Time: 23324 IsStarted: true
05-30 14:49:37.660  i: [PlaybackTimeBehaviour] Time: 24074 IsStarted: true
05-30 14:49:38.411  i: [PlaybackTimeBehaviour] Time: 24825 IsStarted: true
05-30 14:49:38.513  i: [FF] End of input has been reached.
05-30 14:49:38.912  i: [PlaybackTimeBehaviour] Time: 25326 IsStarted: true
05-30 14:49:39.662  i: [PlaybackTimeBehaviour] Time: 26076 IsStarted: true
05-30 14:49:40.414  i: [PlaybackTimeBehaviour] Time: 26828 IsStarted: true
05-30 14:49:40.915  i: [PlaybackTimeBehaviour] Time: 27329 IsStarted: true
05-30 14:49:41.667  i: [PlaybackTimeBehaviour] Time: 28081 IsStarted: true
05-30 14:49:42.420  i: [PlaybackTimeBehaviour] Time: 28834 IsStarted: true
05-30 14:49:42.824  i: [PlaybackTimeBehaviour] Time: 29238 IsStarted: true
05-30 14:49:42.826  i: Fetching [method:GET] https://192.168.1.202:32400/:/timeline?audioStreamID=14897&bufferedTime=122110&duration=151027&guid=iva%3A%2F%2Fapi.internetvideoarchive.com%2F2.0%2FDataService%2FVideoAssets(336036)&key=%2Flibrary%2Fmetadata%2F2849&playbackTime=29238&playQueueItemID=3483&ratingKey=2849&state=playing&time=28917&token=...Wpon&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:42.921  i: [PlaybackTimeBehaviour] Time: 29335 IsStarted: true
05-30 14:49:43.673  i: [PlaybackTimeBehaviour] Time: 30087 IsStarted: true
05-30 14:49:44.424  i: [PlaybackTimeBehaviour] Time: 30838 IsStarted: true
05-30 14:49:44.926  i: [PlaybackTimeBehaviour] Time: 31340 IsStarted: true
05-30 14:49:45.678  i: [PlaybackTimeBehaviour] Time: 32092 IsStarted: true
05-30 14:49:46.428  i: [PlaybackTimeBehaviour] Time: 32842 IsStarted: true
05-30 14:49:46.929  i: [PlaybackTimeBehaviour] Time: 33343 IsStarted: true
05-30 14:49:47.679  i: [PlaybackTimeBehaviour] Time: 34093 IsStarted: true
05-30 14:49:48.431  i: [PlaybackTimeBehaviour] Time: 34845 IsStarted: true
05-30 14:49:48.932  i: [PlaybackTimeBehaviour] Time: 35346 IsStarted: true
05-30 14:49:49.685  i: [PlaybackTimeBehaviour] Time: 36099 IsStarted: true
05-30 14:49:50.436  i: [PlaybackTimeBehaviour] Time: 36850 IsStarted: true
05-30 14:49:50.936  i: [PlaybackTimeBehaviour] Time: 37350 IsStarted: true
05-30 14:49:51.686  i: [PlaybackTimeBehaviour] Time: 38100 IsStarted: true
05-30 14:49:52.436  i: [PlaybackTimeBehaviour] Time: 38850 IsStarted: true
05-30 14:49:52.866  i: [PlaybackTimeBehaviour] Time: 39279 IsStarted: true
05-30 14:49:52.867  i: Fetching [method:GET] https://192.168.1.202:32400/:/timeline?audioStreamID=14897&bufferedTime=111903&duration=151027&guid=iva%3A%2F%2Fapi.internetvideoarchive.com%2F2.0%2FDataService%2FVideoAssets(336036)&key=%2Flibrary%2Fmetadata%2F2849&playbackTime=39279&playQueueItemID=3483&ratingKey=2849&state=playing&time=39124&token=...Wpon&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:52.937  i: [PlaybackTimeBehaviour] Time: 39351 IsStarted: true
05-30 14:49:53.690  i: [PlaybackTimeBehaviour] Time: 40104 IsStarted: true
05-30 14:49:54.440  i: [PlaybackTimeBehaviour] Time: 40854 IsStarted: true
05-30 14:49:54.940  i: [PlaybackTimeBehaviour] Time: 41354 IsStarted: true
05-30 14:49:55.582  i: [InteractionBehaviour] Woke up, reason: Key event detected.
05-30 14:49:55.584  i: [SystemUIBehaviour] Showing the system user-interface.
05-30 14:49:55.822  i: [PlaybackTimeBehaviour] Time: 42236 IsStarted: true
05-30 14:49:56.333  i: [PlaybackTimeBehaviour] Time: 42747 IsStarted: true
05-30 14:49:57.086  i: [PlaybackTimeBehaviour] Time: 43500 IsStarted: true
05-30 14:49:57.837  i: [PlaybackTimeBehaviour] Time: 44251 IsStarted: true
05-30 14:49:58.338  i: [PlaybackTimeBehaviour] Time: 44752 IsStarted: true
05-30 14:49:59.058  i: [Player][Hud][Video] Play clicked.
05-30 14:49:59.059  i: [ExoPlayer][EventLogger] playWhenReady [eventTime=46.76, mediaPos=45.33, window=0, period=0, false, USER_REQUEST]
05-30 14:49:59.059  i: [EngineEventManager] onPlaybackPaused
05-30 14:49:59.062  i: [PlaybackTimeBehaviour] Time: 45476 IsStarted: true
05-30 14:49:59.064  i: [PlaybackTimeBehaviour] Pausing stopwatch
05-30 14:49:59.065  i: [VideoAwakeBehaviour] Keep screen awake has been requested disabled for VideoAwakeBehaviour.
05-30 14:49:59.065  i: [VideoAwakeBehaviour] Disabling screen on
05-30 14:49:59.065  i: [AudioFocusBehaviour] Playback paused
05-30 14:49:59.065  i: [AudioFocusBehaviour] Given up focus.
05-30 14:49:59.066  i: [TranscodeSession] Pausing...
05-30 14:49:59.066  i: [PlayQueueProgressBehaviour] Updating PlayQueueManager state, isPlaying: false
05-30 14:49:59.066  i: [WiFiLockBehaviour] Releasing WiFi lock since playback was paused.
05-30 14:49:59.067  i: [PictureInPictureBehaviour] Picture-in-picture is available and can be used.
05-30 14:49:59.069  i: Fetching [method:GET] https://192.168.1.202:32400/:/timeline?audioStreamID=14897&bufferedTime=105886&duration=151027&guid=iva%3A%2F%2Fapi.internetvideoarchive.com%2F2.0%2FDataService%2FVideoAssets(336036)&key=%2Flibrary%2Fmetadata%2F2849&playbackTime=45476&playQueueItemID=3483&ratingKey=2849&state=paused&time=45141&token=...Wpon&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:49:59.070  i: [MediaSessionBehaviour] Updating state to PAUSED
05-30 14:49:59.075  i: [ExoPlayer][EventLogger] isPlaying [eventTime=46.77, mediaPos=45.33, window=0, period=0, false]
05-30 14:49:59.091  i: [PlaybackTimeBehaviour] Time: 45477 IsStarted: false
05-30 14:50:00.357  i: [InteractionBehaviour] Slept, reason: Back key pressed whilst awake.
05-30 14:50:00.358  i: [SystemUIBehaviour] Hiding the system user-interface.
05-30 14:50:01.206  i: [PostPlayHud] Not showing since video less than 5 minutes long.
05-30 14:50:01.207  i: [EngineEventManager] onPlaybackStopped: Closed
05-30 14:50:01.207  i: [Player][Timeline] Playback stopped (error: false)
05-30 14:50:01.209  i: [PlaybackTimeBehaviour] Time: 45477 IsStarted: false
05-30 14:50:01.209  i: [PlaybackTimeBehaviour] Time: 45477 IsStarted: false
05-30 14:50:01.211  i: Fetching [method:GET] https://192.168.1.202:32400/:/timeline?audioStreamID=14897&bufferedTime=105687&duration=151027&guid=iva%3A%2F%2Fapi.internetvideoarchive.com%2F2.0%2FDataService%2FVideoAssets(336036)&key=%2Flibrary%2Fmetadata%2F2849&playbackTime=45477&playQueueItemID=3483&ratingKey=2849&state=stopped&time=45340&token=...Wpon&X-Plex-Client-Identifier=6b4090200fec97b2-com-plexapp-android&X-Plex-Token=...Wpon&X-Plex-Language=en-us
05-30 14:50:01.221  i: [VideoAwakeBehaviour] Keep screen awake has been requested disabled for VideoAwakeBehaviour.
05-30 14:50:01.221  i: [PlaybackTimeBehaviour] Time: 45477 IsStarted: false
05-30 14:50:01.222  i: [TranscodeSession] Stopping...
05-30 14:50:01.222  i: [TranscodeSession] Session already stopped.
05-30 14:50:01.222  i: [PlayQueueProgressBehaviour] Updating PlayQueueManager state, isPlaying: false
05-30 14:50:01.222  i: [SleepTimerBehaviour] Sleep timer behaviour changed.
05-30 14:50:01.223  i: [WiFiLockBehaviour] Releasing WiFi lock since playback was stopped.
05-30 14:50:01.223  i: [DisplayBehaviour] Cancelling stop playback runnable to prevent unexpected stop.
05-30 14:50:01.223  i: [MediaSessionBehaviour] Updating state to STOPPED
05-30 14:50:01.223  i: [HomeHubs] Item content source server://7cde33ac1c8164bc5770f6a5e75f47785cbbdcec/com.plexapp.plugins.library has volatile hubs: marking as stale.
05-30 14:50:01.224  i: [MemoryOptimisationBehaviour] Expanding memory cache.
05-30 14:50:01.225  i: [VideoAwakeBehaviour] Keep screen awake has been requested disabled for VideoAwakeBehaviour.
05-30 14:50:01.225  i: [UpdateChannelsBehaviour] app in foreground, scheduling a pending update Item was updated or removed
05-30 14:50:01.225  i: [AudioFocusBehaviour] Behaviour being destroyed, giving up audio focus
05-30 14:50:01.226  i: [MediaSessionBehaviour] Releasing MediaSessionHelper
05-30 14:50:01.228  i: [MediaSessionHelper] Releasing media session with tag: video
05-30 14:50:01.228  i: [ExoPlayer][EventLogger] state [eventTime=48.92, mediaPos=45.34, window=0, period=0, IDLE]
05-30 14:50:01.238  i: [DisplayBehaviour] Cancelling stop playback runnable to prevent unexpected stop.
05-30 14:50:01.239  i: [DisplayBehaviour] Reverting back to the original display mode.
05-30 14:50:01.239  i: [DisplayBehaviour] Mode is already set to our best mode of 3840x2160 @ 59.9401Hz (17).
05-30 14:50:01.247  i: [FF][MediaPeriod] Releasing.
05-30 14:50:01.249  i: [FFmpeg] [INFO] Demuxer has been successfully interupted.
05-30 14:50:01.256  i: [FF] Releasing demuxer.
05-30 14:50:01.257  i: [FFmpeg] [INFO] Demuxer closing.
05-30 14:50:01.260  i: [FFmpeg] [INFO] [Cache] Close requested, terminating.
05-30 14:50:01.261  i: [FFmpeg] [INFO] [Cache] Terminating thread.
05-30 14:50:01.261  i: [FFmpeg] [INFO] [Cache] Thread has been terminated.
05-30 14:50:01.262  i: [FFmpeg] [INFO] [Cache] Cache has been closed, interrupting AVIO ...
05-30 14:50:01.284  i: [FFmpeg] [INFO] [Cache] Close requested, terminating.
05-30 14:50:01.285  i: [FFmpeg] [INFO] Demuxer pipeline terminated.
05-30 14:50:01.304  i: [ExoPlayer][EventLogger] videoDisabled [eventTime=49.00, mediaPos=45.34, window=0, period=0]
05-30 14:50:01.304  i: [ExoPlayer][EventLogger] audioDisabled [eventTime=49.00, mediaPos=45.34, window=0, period=0]
05-30 14:50:01.305  i: [MediaSessionBehaviour] Releasing MediaSessionHelper
05-30 14:50:01.318  i: [PlayerService] onDestroy
05-30 14:50:01.342  i: Resuming HomeActivity.
1 Like

And here it is :

05-30 20:54:47.082  i: Creating SettingsActivity.
05-30 20:54:47.082  i: [Activity] Resuming the application, attempting to download item and children.
05-30 20:54:47.083  i: [Boot] SettingsActivity took 0ms to run create behaviours.
05-30 20:54:47.125  i: [Boot] FragmentWithBehavioursDelegate took 0ms to run create behaviours.
05-30 20:54:47.130  i: Resuming SettingsActivity.
05-30 20:55:13.986  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 20:55:22.790  i: [FCM] Received message: {subject={"origin":"server:\/\/a7437da7ed1f7615848c03ea089db7f4236a5ef8","user":42618233}, identifier=tv.plex.notification.playback.started, sender={"thumb":"https:\/\/api.plex.tv\/users\/a338c0490647afd0\/avatar?c=1649435534","id":17660459,"title":"Tangs"}, receiver={"thumb":"https:\/\/api.plex.tv\/users\/a338c0490647afd0\/avatar?c=1649435534","id":17660459,"title":"Tangs"}, metadata={"studio":"Warner Bros. Pictures","summary":"","art":"\/library\/metadata\/206689\/art\/1653934156","addedAt":1653934154,"audienceRating":8.3,"year":"2022","thumb":"\/library\/metadata\/206689\/thumb\/1653934156","rating":4.7,"originallyAvailableAt":"2022-04-08","ratingKey":"206689","primaryExtraKey":"\/library\/metadata\/206690","type":"movie","title":"Fantastic Beasts: The Secrets of Dumbledore","ratingImage":"rottentomatoes:\/\/image.rating.rotten","duration":8520000,"originalTitle":"Fantastic Beasts: The Secrets of Dumbledore","guid":"plex:\/\/movie\/5d776b9e7a53e9001e72b0aa","tagline":"La magie revient","contentRating":"PG-13","key":"\/library\/metadata\/206689","audienceRatingImage":"rottentomatoes:\/\/image.rating.upright","updatedAt":1653934156}, uri=server://a7437da7ed1f7615848c03ea089db7f4236a5ef8/com.plexapp.plugins.library/library/metadata/206689, data={"provider":{"identifier":"a7437da7ed1f7615848c03ea089db7f4236a5ef8","title":"PLEXFLIX","ownerID":17660459},"user":{"thumb":"https:\/\/plex.tv\/users\/e8ecba46567a0ab3\/avatar?c=1648489360","id":42618233,"title":"kleino3"},"player":{"product":"Plex for Windows","machineIdentifier":"13dhxo2z9bz4w743xinkrww2","model":"standalone","title":"Acer-Laptop","device":"","platform":"windows"}}, icon=info, play=false, text=kleino3 is playing Fantastic Beasts: The Secrets of Dumbledore (2022) on Acer-Laptop, uuid=e99083b257ca083d745ae0dac68f82aa, group=media, title=Playback Started from PLEXFLIX}
05-30 20:55:44.021  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 20:56:13.958  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 20:56:43.946  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 20:57:13.937  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 20:57:43.985  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 20:58:14.005  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 20:58:43.958  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 20:59:14.029  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 20:59:43.969  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:00:13.945  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:00:44.184  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:01:13.963  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:01:43.936  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:02:14.005  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:02:43.946  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:02:51.733  i: [FCM] Received message: {subject={"origin":"server:\/\/a7437da7ed1f7615848c03ea089db7f4236a5ef8","user":42618233}, identifier=tv.plex.notification.playback.started, sender={"thumb":"https:\/\/api.plex.tv\/users\/a338c0490647afd0\/avatar?c=1649435534","id":17660459,"title":"Tangs"}, receiver={"thumb":"https:\/\/api.plex.tv\/users\/a338c0490647afd0\/avatar?c=1649435534","id":17660459,"title":"Tangs"}, metadata={"studio":"Black Bear Pictures","summary":"","art":"\/library\/metadata\/206067\/art\/1653878946","addedAt":1653122859,"audienceRating":8.1,"year":"2022","thumb":"\/library\/metadata\/206067\/thumb\/1653878946","rating":3.0,"originallyAvailableAt":"2022-04-29","ratingKey":"206067","primaryExtraKey":"\/library\/metadata\/206070","type":"movie","title":"Memory","ratingImage":"rottentomatoes:\/\/image.rating.rotten","duration":6840000,"guid":"plex:\/\/movie\/5f409aeec63b480040eece8b","tagline":"Son esprit est flou. Sa conscience est claire.","contentRating":"R","chapterSource":"media","key":"\/library\/metadata\/206067","audienceRatingImage":"rottentomatoes:\/\/image.rating.upright","updatedAt":1653878946}, uri=server://a7437da7ed1f7615848c03ea089db7f4236a5ef8/com.plexapp.plugins.library/library/metadata/206067, data={"provider":{"identifier":"a7437da7ed1f7615848c03ea089db7f4236a5ef8","title":"PLEXFLIX","ownerID":17660459},"user":{"thumb":"https:\/\/plex.tv\/users\/e8ecba46567a0ab3\/avatar?c=1648489360","id":42618233,"title":"kleino3"},"player":{"product":"Plex for Windows","machineIdentifier":"13dhxo2z9bz4w743xinkrww2","model":"standalone","title":"Acer-Laptop","device":"","platform":"windows"}}, icon=info, play=false, text=kleino3 is playing Memory (2022) on Acer-Laptop, uuid=5ec519f9a13fa99f22d0e90095234d8d, group=media, title=Playback Started from PLEXFLIX}
05-30 21:03:13.944  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:03:43.954  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:04:13.984  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:04:44.036  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:05:13.993  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:05:39.385  i: [UserAction] Navigate back.
05-30 21:05:39.426  i: Resuming HomeActivity.
05-30 21:05:43.962  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:05:45.086  i: [OneApp] User can execute command without restrictions because they are entitled.
05-30 21:05:45.087  i: [PlaybackManager] Preparing for Beetlejuice
05-30 21:05:45.087  i: [DefaultPlaybackManager] Passthrough is enabled.
05-30 21:05:45.089  i: [DefaultPlaybackManager] No codecs being downloaded.
05-30 21:05:45.091  i: [PlayQueues] Creating delayed remote PQ.
05-30 21:05:45.099  i: [PlayerService] onCreate
05-30 21:05:45.101  i: [Player] Changing to use ExoPlayer for playback.
05-30 21:05:45.138  i: [MemoryOptimisationBehaviour] Reducing memory cache.
05-30 21:05:45.143  i: [MediaSessionHelper] Starting media session with tag: video
05-30 21:05:45.143  i: [MediaSessionHelper] Creating media session with tag: video
05-30 21:05:45.156  i: [CurrentItemMetadataBehaviour] Fetching current item
05-30 21:05:45.156  i: [MediaSessionBehaviour] Current item has changed
05-30 21:05:45.157  i: Fetching [method:GET] https://192.168.1.89:32400/library/metadata/109353?includeChapters=1&includeLoudnessRamps=1&includeMarkers=1&includeRelated=1&X-Plex-Token=...yxTD&X-Plex-Language=fr-fr
05-30 21:05:45.157  i: [MediaSessionBehaviour] Updating metadata for video.
05-30 21:05:45.157  i: [InteractionBehaviour] Slept, reason: Startup.
05-30 21:05:45.169  i: [Player][ExoPlayer] Setting given surfaceView 
05-30 21:05:45.169  i: [VideoAwakeBehaviour] Keep screen awake has been requested disabled for VideoAwakeBehaviour.
05-30 21:05:45.170  i: [DisplayBehaviour] New ExoPlayerEngine detected, enabling: false.
05-30 21:05:45.170  i: [Player][ExoPlayer] Using PlayQueueMediaSource
05-30 21:05:45.170  i: [MediaCodecVideoSyncRenderer] Setting allow dummy surface: false
05-30 21:05:45.171  i: [ExoPlayer][EventLogger] playWhenReady [eventTime=0.05, mediaPos=0.00, window=0, true, USER_REQUEST]
05-30 21:05:45.171  i: [ExoPlayer][EventLogger] timeline [eventTime=0.05, mediaPos=0.00, window=0, periodCount=1, windowCount=1, reason=PLAYLIST_CHANGED
05-30 21:05:45.172  i: [ExoPlayer][EventLogger]   period [?]
05-30 21:05:45.172  i: [ExoPlayer][EventLogger]   window [?, seekable=false, dynamic=true]
05-30 21:05:45.172  i: [ExoPlayer][EventLogger] ]
05-30 21:05:45.173  i: [Player][ExoPlayer] onTimelineChanged (Position: 0 ms, Duration: 0 ms)
05-30 21:05:45.173  i: [ExoPlayer][EventLogger] mediaItem [eventTime=0.05, mediaPos=0.00, window=0, reason=PLAYLIST_CHANGED]
05-30 21:05:45.173  i: [ExoPlayer][EventLogger] state [eventTime=0.05, mediaPos=0.00, window=0, BUFFERING]
05-30 21:05:45.174  i: [MediaDecisionEngine] Starting media decision for: Beetlejuice (part index 0)
05-30 21:05:45.183  i: [MediaDecisionEngine] Provided video item has no streams, checking files...
05-30 21:05:45.183  i: Fetching [method:GET] https://192.168.1.89:32400/library/metadata/109353?checkFiles=1&includeChapters=1&X-Plex-Token=...yxTD&X-Plex-Language=fr-fr
05-30 21:05:45.206  i: Creating PlayerActivity.
05-30 21:05:45.207  i: [Activity] Resuming the application, attempting to download item and children.
05-30 21:05:45.207  i: [Boot] PlayerActivity took 1ms to run create behaviours.
05-30 21:05:45.216  i: Resuming PlayerActivity.
05-30 21:05:45.218  i: [PlayerActivity] Creating fragment
05-30 21:05:45.221  i: [Player][DimensionsLayout] Resizing: 100 x 100
05-30 21:05:45.226  i: [DisplayBehaviour] Activity has been changed, searching for available modes.
05-30 21:05:45.226  i: [DisplayBehaviour] Current mode detected as 3840x2160 @ 59,9401Hz (19).
05-30 21:05:45.228  i: [PictureInPictureBehaviour] Picture-in-picture is available and can be used.
05-30 21:05:45.284  i: [PictureInPictureBehaviour] Picture-in-picture is available and can be used.
05-30 21:05:45.293  i: [ChaptersSheetHud] Found 0 chapters.
05-30 21:05:45.310  i: [MenuSheetHud] Item changed (and fetched), invalidating settings...
05-30 21:05:45.371  i: [SystemUIBehaviour] Hiding the system user-interface.
05-30 21:05:45.407  i: [Player][View] Layout has been measured with a size of 1920 x 1080 (1920 x 1080).
05-30 21:05:45.414  i: [ExoPlayer][EventLogger] surfaceSize [eventTime=0.30, mediaPos=0.00, window=0, period=0, 1920, 1080]
05-30 21:05:45.628  i: [MediaDecisionEngine] Transcode server selected: PLEXFLIX
05-30 21:05:45.629  i: [MediaDecisionEngine] Analyzing media: 1280x718 2500kbps (Container: mp4, Video: h264, Audio: aac)
05-30 21:05:45.629  i: Fetching [method:GET] https://metadata.provider.plex.tv/library/metadata/5d776d1a594b2b001e7015f3?X-Plex-Token=...yxTD&X-Plex-Language=fr-fr
05-30 21:05:45.634  i: [MediaDecisionEngine] Analyzing media: 720x403 1500kbps (Container: mp4, Video: h264, Audio: aac)
05-30 21:05:45.636  i: [MediaDecisionEngine] Unable to direct play; L'appareil ne peut pas lire ce format vidéo sur 720 x 403
05-30 21:05:45.640  i: [MediaDecisionEngine] Unable to play; server unable to transcode video
05-30 21:05:45.640  i: [MediaDecisionEngine] Analyzing media: 480x269 750kbps (Container: mp4, Video: h264, Audio: aac)
05-30 21:05:45.644  i: [MediaDecisionEngine] Unable to direct play; L'appareil ne peut pas lire ce format vidéo sur 480 x 269
05-30 21:05:45.647  i: [MediaDecisionEngine] Unable to play; server unable to transcode video
05-30 21:05:45.648  i: [video] User maximum h264 profile determined: 52
05-30 21:05:45.649  i: [video] Device recommended h264 profile determined: 52
05-30 21:05:45.694  i: [BufferHelper] Assumed Bitrate: 10000, Segment Count: 1171
05-30 21:05:45.695  i: [BufferHelper] Segment count: 1171
05-30 21:05:45.699  i: Fetching [method:GET] https://192.168.1.89:32400/video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&directPlay=1&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=74944&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F109353&protocol=*&session=97d7ae40471d0333-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160&X-Plex-Client-Identifier=97d7ae40471d0333-com-plexapp-android&X-Plex-Client-Platform=Android&X-Plex-Client-Profile-Extra=add-limitation(scope%3DvideoCodec%26scopeName%3Dh264%26type%3DupperBound%26name%3Dvideo.level%26value%3D52)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3D*%26type%3DupperBound%26name%3Dvideo.width%26value%3D3840%26replace%3Dtrue)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3D*%26type%3DupperBound%26name%3Dvideo.height%26value%3D2160%26replace%3Dtrue)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3Dhevc%26type%3DnotMatch%26name%3Dvideo.DOVIProfile%26value%3D5)%2Badd-transcode-target(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26container%3Dmkv%26videoCodec%3Dh264%2Chevc%2Cmpeg2video%26audioCodec%3Daac_latm%2Caac%2Cac3%2Calac%2Cdca%2Ceac3%2Cflac%2Cmp1%2Cmp2%2Cmp3%2Copus%2Cvorbis%2Cwmav1%2Cwmav2%2Cwmalossless%2Cwmapro%2Cwmavoice%26subtitleCodec%3Dass%2Cpgs%2Csubrip%2Cdvd_subtitle%2Cmov_text%2Cvtt%2Cdvb_subtitle%26replace%3Dtrue)%2Badd-transcode-target-settings(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26CopyMatroskaAttachments%3Dtrue)%2Badd-limitation(scope%3DvideoAudioCodec%26scopeName%3Daac%26type%3DupperBound%26name%3Daudio.channels%26value%3D8%26replace%3Dtrue)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Dmp3)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Dac3)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Deac3)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Ddca)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Dopus)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3D*%26type%3DNotMatch%26name%3Dvideo.anamorphic%26value%3D999%26replace%3Dtrue)%2Badd-transcode-target(type%3DsubtitleProfile%26context%3Dstreaming%26protocol%3Dhttp%26container%3Dmkv%26subtitleCodec%3Dsrt)%2Bappend-transcode-target-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26videoCodec%3Dmpeg2video)%2Bappend-transcode-target-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26videoCodec%3Dhevc)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3Dhevc%26type%3DMatch%26name%3Dvideo.profile%26list%3Dmain%7Cmain%2010)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dhevc%26scopeType%3DvideoCodec%26context%3Dstreaming%26protocol%3Dhls%26type%3Dmatch%26name%3Dvideo.colorTrc%26list%3Dsmpte2084%7Cbt709%7Cbt470m%7Csmpte240m%7Csmpte170m%7Cbt470bg%7Cbt2020-10%26isRequired%3Dfalse)&X-Plex-Device=SHIELD%20Android%20TV&X-Plex-Platform=Android&X-Plex-Platform-Version=11&X-Plex-Product=Plex%20for%20Android%20(TV)&X-Plex-Version=9.3.0.32892&X-Plex-Token=...yxTD&X-Plex-Language=fr-fr
05-30 21:05:45.721  i: [MediaDecisionEngine] Server was happy with client's original decision
05-30 21:05:45.724  i: [MediaDecisionEngine] Decision: CanPlay: true CanDirectPlay: true CanDirectStreamVideo: true CanDirectStreamAudio: true CanDirectPlaySubtitle: false CanTranscodeSubtitle: false CanDisplayVideo: true 
05-30 21:05:45.724  i: [LoadControl] New bitrate: 2500, Maximum: 2500
05-30 21:05:45.725  i: [MediaDecisionMediaSource] Resetting mappable types.
05-30 21:05:45.725  i: [BufferHelper] Assumed Bitrate: 10000, Segment Count: 1171
05-30 21:05:45.725  i: [BufferHelper] Segment count: 1171
05-30 21:05:45.727  i: [BufferHelper] Assumed Bitrate: 10000, Segment Count: 1171
05-30 21:05:45.729  i: [BufferHelper] Segment count: 1171
05-30 21:05:45.730  i: [MediaDecisionMediaSource] Resolving 192-168-1-89.1b4318a1d4044f70ba272bbf129084a6.plex.direct as 192.168.1.89.
05-30 21:05:45.730  i: [MediaDecisionMediaSource] Opening https://192-168-1-89.1b4318a1d4044f70ba272bbf129084a6.plex.direct:32400/services/iva/assets/1383/video.mp4?autoAdjustQuality=0&bitrate=2500&fmt=4&hasMDE=1&location=lan&mediaBufferSize=74944&X-Plex-Client-Identifier=97d7ae40471d0333-com-plexapp-android&X-Plex-Client-Platform=Android&X-Plex-Device=SHIELD%20Android%20TV&X-Plex-DRM=widevine%3Avideo&X-Plex-Platform=Android&X-Plex-Platform-Version=11&X-Plex-Product=Plex%20for%20Android%20(TV)&X-Plex-Token=...yxTD&X-Plex-Version=9.3.0.32892.
05-30 21:05:45.730  i: [MediaDecisionMediaSource] Using ProgressiveMediaSource with FFmpegExtractor.
05-30 21:05:45.731  i: [MediaDecisionMediaSource] onMediaDecisionRefreshed (Sources: 1)
05-30 21:05:45.737  i: [ExoPlayer][EventLogger] timeline [eventTime=0.62, mediaPos=0.00, window=0, period=0, periodCount=1, windowCount=1, reason=SOURCE_UPDATE
05-30 21:05:45.739  i: [ExoPlayer][EventLogger]   period [?]
05-30 21:05:45.740  i: [ExoPlayer][EventLogger]   window [?, seekable=false, dynamic=false]
05-30 21:05:45.743  i: [ExoPlayer][EventLogger] ]
05-30 21:05:45.744  i: [Player][ExoPlayer] onTimelineChanged (Position: 0 ms, Duration: 0 ms)
05-30 21:05:45.744  i: [EngineEventManager] onBufferingStarted (isSeeking: false)
05-30 21:05:45.744  i: [Player][Timeline] Playback started (or buffering), scheduling updates
05-30 21:05:45.745  i: [TranscodeSession] Media choice updated
05-30 21:05:45.745  i: [TranscodeSession] Pausing...
05-30 21:05:45.953  i: Fetching [method:GET] https://metadata.provider.plex.tv/library/metadata/5d776d1a594b2b001e7015f3/userState?X-Plex-Token=...yxTD&X-Plex-Language=fr-fr
05-30 21:05:46.182  i: [CurrentItemMetadataBehaviour] Fetched current item, success: true
05-30 21:05:46.183  i: [MenuSheetHud] Item changed (and fetched), invalidating settings...
05-30 21:05:50.791  e: [ExoPlayer][EventLogger] playerFailed [eventTime=5.68, mediaPos=0.00, window=0, period=0, errorCode=ERROR_CODE_IO_BAD_HTTP_STATUS
  com.google.android.exoplayer2.q: Source error
      at com.google.android.exoplayer2.t1.G(SourceFile:3)
      at com.google.android.exoplayer2.t1.handleMessage(SourceFile:35)
      at android.os.Handler.dispatchMessage(Handler.java:102)
      at android.os.Looper.loop(Looper.java:223)
      at android.os.HandlerThread.run(HandlerThread.java:67)
  Caused by: r3.z$e: Response code: 404
      at r3.u.b(SourceFile:47)
      at r3.t.b(SourceFile:21)
      at r3.k0.b(SourceFile:3)
      at com.google.android.exoplayer2.source.r0$a.load(SourceFile:4)
      at r3.d0$d.run(SourceFile:6)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
      at java.lang.Thread.run(Thread.java:923)
]
05-30 21:05:50.792  e: [Player][ExoPlayer] Playback error detected
05-30 21:05:50.795  i: [Player][Timeline] Handling player error
05-30 21:05:50.796  i: [Player][Timeline] Playback stopped (error: true)
05-30 21:05:50.797  i: [Player][Timeline] Player error not known by server, reporting original player error (or a playback interrupted one)
05-30 21:05:50.797  i: [Player] Error reported: UnknownError (null)
05-30 21:05:50.797  i: [Player][Timeline] Playback stopped (error: false)
05-30 21:05:50.798  e: An exception occurred: com.google.android.exoplayer2.q: Source error
05-30 21:05:50.799  e: Stacktrace: com.google.android.exoplayer2.q: Source error
	at com.google.android.exoplayer2.t1.G(SourceFile:3)
	at com.google.android.exoplayer2.t1.handleMessage(SourceFile:35)
	at android.os.Handler.dispatchMessage(Handler.java:102)
	at android.os.Looper.loop(Looper.java:223)
	at android.os.HandlerThread.run(HandlerThread.java:67)
Caused by: r3.z$e: Response code: 404
	at r3.u.b(SourceFile:47)
	at r3.t.b(SourceFile:21)
	at r3.k0.b(SourceFile:3)
	at com.google.android.exoplayer2.source.r0$a.load(SourceFile:4)
	at r3.d0$d.run(SourceFile:6)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
	at java.lang.Thread.run(Thread.java:923)

05-30 21:05:50.802  i: [TranscodeFallbackBehaviour] Detected direct play failed, falling back to transcode (starting: true)
05-30 21:05:50.803  i: [Player][ExoPlayer] Setting given surfaceView 
05-30 21:05:50.804  i: [Player][DimensionsLayout] Resizing: 1920 x 1077
05-30 21:05:50.805  i: [VideoAwakeBehaviour] Keep screen awake has been requested disabled for VideoAwakeBehaviour.
05-30 21:05:50.805  i: [DisplayBehaviour] New ExoPlayerEngine detected, enabling: false.
05-30 21:05:50.806  i: [Player][ExoPlayer] Using PlayQueueMediaSource
05-30 21:05:50.809  i: [MediaCodecVideoSyncRenderer] Setting allow dummy surface: false
05-30 21:05:50.810  i: [Player] Error has been consumed by Transcode Fallback Behaviour and will not continue.
05-30 21:05:50.813  i: [ExoPlayer][EventLogger] state [eventTime=5.70, mediaPos=0.00, window=0, period=0, IDLE]
05-30 21:05:50.813  i: [ExoPlayer][EventLogger] surfaceSize [eventTime=5.70, mediaPos=0.00, window=0, period=0, 0, 0]
05-30 21:05:50.814  i: [ExoPlayer][EventLogger] timeline [eventTime=5.70, mediaPos=0.00, window=0, periodCount=1, windowCount=1, reason=PLAYLIST_CHANGED
05-30 21:05:50.814  i: [ExoPlayer][EventLogger]   period [?]
05-30 21:05:50.815  i: [ExoPlayer][EventLogger]   window [?, seekable=false, dynamic=true]
05-30 21:05:50.815  i: [ExoPlayer][EventLogger] ]
05-30 21:05:50.815  i: [Player][ExoPlayer] onTimelineChanged (Position: 0 ms, Duration: 0 ms)
05-30 21:05:50.816  i: [ExoPlayer][EventLogger] positionDiscontinuity [eventTime=5.70, mediaPos=0.00, window=0, reason=REMOVE, PositionInfo:old [mediaItem=0, period=0, pos=0], PositionInfo:new [mediaItem=0, period=-1, pos=0]]
05-30 21:05:50.816  i: [Player][ExoPlayer] onPositionDiscontinuity, Reason: 4
05-30 21:05:50.816  i: [ExoPlayer][EventLogger] mediaItem [eventTime=5.70, mediaPos=0.00, window=0, reason=PLAYLIST_CHANGED]
05-30 21:05:50.817  i: [ExoPlayer][EventLogger] timeline [eventTime=5.70, mediaPos=0.00, window=0, periodCount=1, windowCount=1, reason=PLAYLIST_CHANGED
05-30 21:05:50.817  i: [ExoPlayer][EventLogger]   period [?]
05-30 21:05:50.817  i: [MediaDecisionEngine] Starting media decision for: Beetlejuice (part index 0)
05-30 21:05:50.819  i: [ExoPlayer][EventLogger]   window [?, seekable=false, dynamic=true]
05-30 21:05:50.819  i: [ExoPlayer][EventLogger] ]
05-30 21:05:50.820  i: [MediaDecisionEngine] Provided video item has no streams, checking files...
05-30 21:05:50.820  i: [Player][ExoPlayer] onTimelineChanged (Position: 0 ms, Duration: 0 ms)
05-30 21:05:50.820  i: Fetching [method:GET] https://192.168.1.89:32400/library/metadata/109353?checkFiles=1&includeChapters=1&X-Plex-Token=...yxTD&X-Plex-Language=fr-fr
05-30 21:05:50.821  i: [ExoPlayer][EventLogger] mediaItem [eventTime=5.70, mediaPos=0.00, window=0, reason=PLAYLIST_CHANGED]
05-30 21:05:50.821  i: [ExoPlayer][EventLogger] state [eventTime=5.70, mediaPos=0.00, window=0, BUFFERING]
05-30 21:05:50.823  i: [ExoPlayer][EventLogger] surfaceSize [eventTime=5.71, mediaPos=0.00, window=0, period=0, 1920, 1077]
05-30 21:05:50.833  i: [MediaDecisionEngine] Transcode server selected: PLEXFLIX
05-30 21:05:50.833  i: [MediaDecisionEngine] Analyzing media: 1280x718 2500kbps (Container: mp4, Video: h264, Audio: aac)
05-30 21:05:50.833  i: [MediaDecisionEngine] Unable to direct play; Lecture directe impossible, le serveur va transcoder le média.
05-30 21:05:50.834  i: [MediaDecisionEngine] Unable to play; server unable to transcode video
05-30 21:05:50.834  i: [MediaDecisionEngine] Analyzing media: 720x403 1500kbps (Container: mp4, Video: h264, Audio: aac)
05-30 21:05:50.834  i: [MediaDecisionEngine] Unable to direct play; Lecture directe impossible, le serveur va transcoder le média.
05-30 21:05:50.835  i: [MediaDecisionEngine] Unable to play; server unable to transcode video
05-30 21:05:50.835  i: [MediaDecisionEngine] Analyzing media: 480x269 750kbps (Container: mp4, Video: h264, Audio: aac)
05-30 21:05:50.835  i: [MediaDecisionEngine] Unable to direct play; Lecture directe impossible, le serveur va transcoder le média.
05-30 21:05:50.835  i: [MediaDecisionEngine] Unable to play; server unable to transcode video
05-30 21:05:50.836  i: [video] User maximum h264 profile determined: 52
05-30 21:05:50.837  i: [video] Device recommended h264 profile determined: 52
05-30 21:05:50.922  i: [BufferHelper] Assumed Bitrate: 400000, Segment Count: 46875
05-30 21:05:50.922  i: [BufferHelper] Detected memory pressure, reducing segment count to fit available memory: 512
05-30 21:05:50.923  i: [BufferHelper] Segment count: 3276
05-30 21:05:50.924  i: Fetching [method:GET] https://192.168.1.89:32400/video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=209664&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F109353&protocol=*&session=97d7ae40471d0333-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160&X-Plex-Client-Identifier=97d7ae40471d0333-com-plexapp-android&X-Plex-Client-Platform=Android&X-Plex-Client-Profile-Extra=add-limitation(scope%3DvideoCodec%26scopeName%3Dh264%26type%3DupperBound%26name%3Dvideo.level%26value%3D52)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3D*%26type%3DupperBound%26name%3Dvideo.width%26value%3D3840%26replace%3Dtrue)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3D*%26type%3DupperBound%26name%3Dvideo.height%26value%3D2160%26replace%3Dtrue)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3Dhevc%26type%3DnotMatch%26name%3Dvideo.DOVIProfile%26value%3D5)%2Badd-transcode-target(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26container%3Dmkv%26videoCodec%3Dh264%2Chevc%2Cmpeg2video%26audioCodec%3Daac_latm%2Caac%2Cac3%2Calac%2Cdca%2Ceac3%2Cflac%2Cmp1%2Cmp2%2Cmp3%2Copus%2Cvorbis%2Cwmav1%2Cwmav2%2Cwmalossless%2Cwmapro%2Cwmavoice%26subtitleCodec%3Dass%2Cpgs%2Csubrip%2Cdvd_subtitle%2Cmov_text%2Cvtt%2Cdvb_subtitle%26replace%3Dtrue)%2Badd-transcode-target-settings(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26CopyMatroskaAttachments%3Dtrue)%2Badd-limitation(scope%3DvideoAudioCodec%26scopeName%3Daac%26type%3DupperBound%26name%3Daudio.channels%26value%3D8%26replace%3Dtrue)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Dmp3)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Dac3)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Deac3)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Ddca)%2Badd-transcode-target-audio-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26audioCodec%3Dopus)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3D*%26type%3DNotMatch%26name%3Dvideo.anamorphic%26value%3D999%26replace%3Dtrue)%2Badd-transcode-target(type%3DsubtitleProfile%26context%3Dstreaming%26protocol%3Dhttp%26container%3Dmkv%26subtitleCodec%3Dsrt)%2Bappend-transcode-target-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26videoCodec%3Dmpeg2video)%2Bappend-transcode-target-codec(type%3DvideoProfile%26context%3Dstreaming%26protocol%3Dhls%26videoCodec%3Dhevc)%2Badd-limitation(scope%3DvideoCodec%26scopeName%3Dhevc%26type%3DMatch%26name%3Dvideo.profile%26list%3Dmain%7Cmain%2010)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dhevc%26scopeType%3DvideoCodec%26context%3Dstreaming%26protocol%3Dhls%26type%3Dmatch%26name%3Dvideo.colorTrc%26list%3Dsmpte2084%7Cbt709%7Cbt470m%7Csmpte240m%7Csmpte170m%7Cbt470bg%7Cbt2020-10%26isRequired%3Dfalse)&X-Plex-Device=SHIELD%20Android%20TV&X-Plex-Platform=Android&X-Plex-Platform-Version=11&X-Plex-Product=Plex%20for%20Android%20(TV)&X-Plex-Version=9.3.0.32892&X-Plex-Token=...yxTD&X-Plex-Language=fr-fr
05-30 21:05:51.116  i: [MediaDecisionEngine] Server was unhappy with client's original decision: Ni la lecture directe ni la conversion ne sont disponibles.
05-30 21:05:51.117  i: [MediaDecisionEngine] Decision: CanPlay: false CanDirectPlay: false CanDirectStreamVideo: false CanDirectStreamAudio: false CanDirectPlaySubtitle: false CanTranscodeSubtitle: false CanDisplayVideo: false Transcode Reason: null 
05-30 21:05:51.133  e: [ExoPlayer][EventLogger] playerFailed [eventTime=6.02, mediaPos=0.00, window=0, period=0, errorCode=ERROR_CODE_IO_UNSPECIFIED
  com.google.android.exoplayer2.q: Source error
      at com.google.android.exoplayer2.t1.G(SourceFile:3)
      at com.google.android.exoplayer2.t1.handleMessage(SourceFile:33)
      at android.os.Handler.dispatchMessage(Handler.java:102)
      at android.os.Looper.loop(Looper.java:223)
      at android.os.HandlerThread.run(HandlerThread.java:67)
  Caused by: java.io.IOException
      at sc.q.maybeThrowSourceInfoRefreshError(SourceFile:4)
      at sc.v.maybeThrowSourceInfoRefreshError(Unknown Source:2)
      at com.google.android.exoplayer2.source.v.maybeThrowPrepareError(SourceFile:4)
      at com.google.android.exoplayer2.t1.q(SourceFile:20)
      at com.google.android.exoplayer2.t1.handleMessage(SourceFile:25)
      ... 3 more
]
05-30 21:05:51.133  e: [Player][ExoPlayer] Playback error detected
05-30 21:05:51.136  i: [Player][Timeline] Handling player error
05-30 21:05:51.136  i: [Player][Timeline] Playback stopped (error: true)
05-30 21:05:51.136  i: [Player][Timeline] Player error not known by server, reporting original player error (or a playback interrupted one)
05-30 21:05:51.136  i: [Player] Error reported: ServerDecisionError (null)
05-30 21:05:51.137  i: [Player][Timeline] Playback stopped (error: false)
05-30 21:05:51.137  e: An exception occurred: com.google.android.exoplayer2.q: Source error
05-30 21:05:51.137  e: Stacktrace: com.google.android.exoplayer2.q: Source error
	at com.google.android.exoplayer2.t1.G(SourceFile:3)
	at com.google.android.exoplayer2.t1.handleMessage(SourceFile:33)
	at android.os.Handler.dispatchMessage(Handler.java:102)
	at android.os.Looper.loop(Looper.java:223)
	at android.os.HandlerThread.run(HandlerThread.java:67)
Caused by: java.io.IOException
	at sc.q.maybeThrowSourceInfoRefreshError(SourceFile:4)
	at sc.v.maybeThrowSourceInfoRefreshError(Unknown Source:2)
	at com.google.android.exoplayer2.source.v.maybeThrowPrepareError(SourceFile:4)
	at com.google.android.exoplayer2.t1.q(SourceFile:20)
	at com.google.android.exoplayer2.t1.handleMessage(SourceFile:25)
	... 3 more

05-30 21:05:51.138  i: [TranscodeSession] Stopping...
05-30 21:05:51.138  i: [TranscodeSession] Session already stopped.
05-30 21:05:51.143  i: [Player][Error] Displaying player error...
05-30 21:05:51.144  i: [DialogBehaviour] Showing dialog.
05-30 21:05:51.144  i: [ExoPlayer][EventLogger] state [eventTime=6.03, mediaPos=0.00, window=0, period=0, IDLE]
05-30 21:05:53.910  i: [EngineEventManager] onPlaybackStopped: Closed
05-30 21:05:53.911  i: [Player][Timeline] Playback stopped (error: false)
05-30 21:05:53.911  i: [VideoAwakeBehaviour] Keep screen awake has been requested disabled for VideoAwakeBehaviour.
05-30 21:05:53.917  i: [PlaybackTimeBehaviour] Time: 0 IsStarted: false
05-30 21:05:53.919  i: [TranscodeSession] Stopping...
05-30 21:05:53.920  i: [TranscodeSession] Session already stopped.
05-30 21:05:53.921  i: [PlayQueueProgressBehaviour] Updating PlayQueueManager state, isPlaying: false
05-30 21:05:53.921  i: [SleepTimerBehaviour] Sleep timer behaviour changed.
05-30 21:05:53.922  i: [WiFiLockBehaviour] Releasing WiFi lock since playback was stopped.
05-30 21:05:53.923  i: [DisplayBehaviour] Cancelling stop playback runnable to prevent unexpected stop.
05-30 21:05:53.923  i: [MediaSessionBehaviour] Updating state to STOPPED
05-30 21:05:53.924  i: [MemoryOptimisationBehaviour] Expanding memory cache.
05-30 21:05:53.925  i: [VideoAwakeBehaviour] Keep screen awake has been requested disabled for VideoAwakeBehaviour.
05-30 21:05:53.925  i: [AudioFocusBehaviour] Behaviour being destroyed, giving up audio focus
05-30 21:05:53.925  i: [HomeHubs] Item content source server://a7437da7ed1f7615848c03ea089db7f4236a5ef8/com.plexapp.plugins.library has volatile hubs: marking as stale.
05-30 21:05:53.926  i: [DisplayBehaviour] Cancelling stop playback runnable to prevent unexpected stop.
05-30 21:05:53.927  i: [DisplayBehaviour] Reverting back to the original display mode.
05-30 21:05:53.927  i: [DisplayBehaviour] Mode is already set to our best mode of 3840x2160 @ 59,9401Hz (19).
05-30 21:05:53.985  i: [UpdateChannelsBehaviour] app in foreground, scheduling a pending update Item was updated or removed
05-30 21:05:53.985  i: [MediaSessionBehaviour] Releasing MediaSessionHelper
05-30 21:05:53.985  i: [MediaSessionHelper] Releasing media session with tag: video
05-30 21:05:54.003  i: [MediaSessionBehaviour] Releasing MediaSessionHelper
05-30 21:05:54.017  i: [PlayerService] onDestroy
05-30 21:05:54.030  i: Resuming HomeActivity.
05-30 21:05:57.546  i: Creating SettingsActivity.
05-30 21:05:57.547  i: [Activity] Resuming the application, attempting to download item and children.
05-30 21:05:57.547  i: [Boot] SettingsActivity took 1ms to run create behaviours.
05-30 21:05:57.593  i: [Boot] FragmentWithBehavioursDelegate took 0ms to run create behaviours.
05-30 21:05:57.597  i: Resuming SettingsActivity.
05-30 21:05:58.925  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:06:06.510  i: [UserAction] Preference 'Log réseau' changed to true
05-30 21:06:06.511  i: ------------------------------
05-30 21:06:06.511  i: Hello, Plex for Android world (debug: false)!
05-30 21:06:06.512  i: App version: 9.3.0.32892 (842532801)
05-30 21:06:06.512  i: Nano server version: 1.25.7.5604-980a13e02
05-30 21:06:06.513  i: FFmpeg version: 1.7-62cc2bc17d
05-30 21:06:06.513  i: Treble version: 2.1.0.587
05-30 21:06:06.513  i: ASS version: 0.14.0
05-30 21:06:06.514  i: Manufacturer: NVIDIA  Device: mdarcy  Model: SHIELD Android TV  Product: mdarcy  Version: 11
05-30 21:06:06.514  i: Screen size: Large Screen density: XHigh Resolution: 1920x1080 DPI: 320 Touchscreen: false  Marketplace: com.android.vending  Architecture: arm64-v8a
05-30 21:06:06.514  i: Showing toast: Log réseau démarré
05-30 21:06:29.281  w: [MetricsSender] Error posting metrics. Response error code: 400
05-30 21:06:57.480  i: [HttpServer] /192.168.1.34:54037 - GET /logging

Is it ok like this? Could you find the problem with the others logs too?

Thank you for your help

@jej514 and @Tangs Can you post your logs as txt files? Cutting and pasting is doing something to the formatting that is making it hard to read.

I have attached all my previous Android logs and labeled them with device and player app version.

To re-iterate, trailers work fine in app version 8.31.2 on both Shield and Shield Pro (log attached). Trailers do not work in version 9.x (tried beta unsuccessfully).

Due to the feature working in an older version but not latest version, this is clearly a bug. Please open a ticket internally for the appropriate team…

AndroidLog-Nvidia-Shield-Pro-Version-8-31-2.txt (39.1 KB)
AndroidLog-Nvidia-Shield-Pro-Version-9-2-3-32818.txt (27.0 KB)
AndroidLog-Nvidia-Shield-Version-9-2-3-32818.txt (24.8 KB)

1 Like

As a courtesy I have copied @Tangs log to a txt for you… as you can see we are both experiencing the same failure codes from exoplayer when trying to play trailers.

AndroidLog-Nvidia-Shield-Version-9-3-0-32892.txt (33.6 KB)

1 Like

Don’t meant to hijack this thread just having serious performance issues with trailers and no response from Plex

“high latency outside of the US, in my case Australia south coast, 5-7 seconds before any pre-roll and/or trailer for movies start, making this feature useless.”

Can someone from Plex comment please?

Thank you :slight_smile:
@anon18523487 did you have a look ?

@jej514 Your logs indicate that the video failed to play as direct play so it requested a transcode from the server, but the server refused. Has transcoding been disabled on the server?

@Tangs I need the logs as a text file as I mentioned a few post up.

I think you chase a red herring here. The real issue that need a fix is, that Direct Play of trailers fails on Client version 9.x and above (while working fine on e.g. 8.31).

1 Like

The log is there as text file.

I don’t see it. Which post?

Here, Trailers won't start on my Nvidia Shield - Error with audio codec? (more below) - #26 by jej514

@jej514 posted it for @Tangs

1 Like

Thanks. I missed that. Ok, both sets of logs do show the same error.

Can you both check the time on the servers? Trailers are time coded so if the time on the server is off my more than a few minutes, they don’t work.

Could you explain where to see the time on the server?
Because my server is a windows 10 nuc and the time is the same as my shield pro

It’s the system clock in the system tray? Do you guys use a VPN for your server? I wonder if that may have an impact.

No, I don’t use a VPN

Error “Unable to play media” when trying to play trailers on streaming devices?

The trailers feature was working great before. But, now I get this error on all of my streaming devices:

The devices I use are:

  • Nvidia Shield TV Pro (about 18 devices - tested on 3)
  • Amazon Fire Stick 4K (about 10 devices - tested on 3)

This error does NOT occur when I use the:

  • Plex Windows 10 app
  • Plex web player on Google Chrome

The Windows 10 Pro that is running PMS is synced with time.windows.com

My server and shield are both using Google NTP and are same time. I do not use VPN nor any ip blacklists etc on my network. If trailers play fine in my browser and on app version 8.31, there is no network or server issue.

To reiterate… The android app version 8.31.x plays trailers fine. Android app version 9.x does not. This indicates a bug is present and should be internally tracked, tested, and troubleshot