Trakt webhook, suddenly not working anymore

General Discussions Plex Features
1

Hi guys,

Trakt isn’t scrobbling Plex plays anymore. This was recently, maybe 2 weeks.
I have a Plex Pass and my husband also has a Plex Pass (I know you can share, but we like Plex and want to support it and it dealt with our previous issue with the scrobbling.).

Background information about this and our server settings in an earlier topic.

Our server is connected to his Plex pass. He doesn’t have Trakt, so I used the webhook on my account and it has been scrobbling great. Till a few weeks ago.
I just checked the Plex logs, but I can’t even filter on Trakt, it come back blank. No input.

So I tried adding the webhook to his account. And it works. With logs and all. But I want to have my Trakt account connected to my Plex account, like before since I’ve been working on my database for a long time (watched history, ratings, etc.). So this is not a solution for me.

I was hoping that the last server update (Ver. 1.23.2.4600) would fix it back but unfortunately it didn’t. It stopped working about 1 or 2 updates earlier

Any idea how I can fix this?

2

Just wanted to chime in that i’m seeing this on a specific show - Invincible - using old metadata agent it is fine but new one doesn’t scrobble for that show - haven’t found another one that is affected so far

3

I am in the same case, since several days the synchronization is no longer done between my watched and added series and trakt

4

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