Transcoding Issue with Samsung Player 1.019

Plex Players Smart TVs
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Server Version#: 1.20.0.3125
Player Version#: TV UA46C8000_ASIA_DTV 1.019

I am still having issues with transcoding files on newer versions of PMS. If I downgrade my QNAP NAS to PMS v1.16.6.1592 everything works fine, but as soon as I upgrade to later versions, transcoding stops working - I just get a black screen.

In a different thread I was told to buy a stick to put into the TV but I shouldn’t have to buy something else when this feature worked in old versions.

Can you please look into why this worked in v1.16.6.1592 and then stopped afterwards and update package as appropriate? It stopped working on new PMS versions quite some time ago and I held out hope that the team would realise and fix it - unfortunately I was wrong.

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