Server Version#: Player Version#: <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> New to plex so patience please. Created a music library off a ssd drive plugged into a nvidia shield, works fine on the shield. Created a movie library running…

Ok, here is what I think is happening. You have your pc set up to access your NAS storage which is why you can see your movie files on the NAS. If the Plex service is on the shield, the shield needs access to the files on the NAS as well. I am not familiar with how the Shield works. Can i…

Thanks, the server is mounted to the nvidia shield

Ok, I thought it probably was. I guess you are accessing the Plex service on the shield from a browser on you PC, correct? Is that how you set up the movie library on Plex? It could be a permissions problem. Is there a file manager app on shield? If so, can you navigate to where the movies…

Definitely something strange going on. Using Plex Web on the PC, go to the movie library and edit one of the movies (the pencil icon). Select Info. It should show the full path and file name for the movie. Take a screenshot and post to the thread (drag the pic into the message window & wait for …

xplore file manager shows the library and a movie will play from it

Ok, that sounds good. I ask because I don’t knoThew. Is the shield basically a one-user system? I.e, the plex service is running as you, xplore is running as you? If so, seems like the service should be able to read the media files.

Ok, I’ll presume when you setup the nas movie library from plex, you just browsed to it and it’s set to “/storage/NASE2ADD0/Public”. Just for grins, now that its setup, try to do a plex dance on one of your movies and see if that triggers a scan.

Trouble loading libraries

Plex Media Server

paulnen June 30, 2026, 11:51pm 13

New here, what’s a plex dance and do i do it on the pc or the shield? If xplore file manager can see it bit plex cant, have I missed a setting in plex?

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Trouble loading libraries

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