The scraper doesn’t seem to be able to match “S.W.A.T.”. It’s cutting out all the periods and instead searching for “S W a T”. Even if I search for “SWAT” it doesn’t come up with the 2017 series. Not sure what’s going on.
Did you try to add the year in parentheses?
What are you actual folder and file names?
The TVDB has an alias for S.W.A.T. and will recognize SWAT. As Otto said… make sure to include the year to avoid any confusion with the other same-named shows. Otherwise Plex will pick the 1st/best result for your language:
https://www.thetvdb.com/?string=s.w.a.t.&tab=listseries&function=Search
–
edit:
naming should be
TV Folder > SWAT (2017) > Season 01 > SWAT (2017) - S01E01.ext
...
This works fine here -> /Volumes/Media/TV/S.W.A.T. (2017)/Season 01/S.W.A.T. (2017) - S01E01 - Pilot.mkv
This is my path and it’s not matching it: /mnt/media/videos/TV/S.W.A.T. (2017)/Season 01/S.W.A.T. (2017) - s01e01 - Pilot.mkv
so you had re-scanned the library, the episodes show (properly sorted into seasons, all episodes available in Plex) and when you click Edit on your episode and then Info it’ll show the correct file scanned into the library?
if so… try the following:
- move the S.W.A.T. (2017) folder to some different place (outside your library)
- re-scan the library in plex
- in the library context menu: empty trash
- move the S.W.A.T. (2017) folder back to your TV folder
- re-scan the library
if not or if the 5 steps don’t result in the expected matching, report back.
after step 3 - Clean Bundles
Here’s the official (unofficial)…:
The Plex Dance®:
- remove show/movie from library
- rescan library files
- empty trash
- clean bundles
https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— scan library files, empty trash, clean bundles - bring names and structures into compliance/Move LMA/etc
- replace corrected show/movie into library
- rescan library files
All Steps. In Order. No Shortcuts.
Still No Joy?
Log Files:
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
Provide the name of the articles that refuse to show up.
Log files may not reveal anything, but then again, they might.
Ok, tried all that, same results. When I search for “S.W.A.T.” and 2017 or no year I get zero results. When I search for “SWAT” and 2017 year:
When I search for “SWAT” and no year I get this, it doesn’t even seem to know that there is a newer show:
… and let me guess…
when you pick the 100% S.W.A.T. - still no joy.
Yep… been there, done that, have the autographed T-Shirt and Special Order Key Chain.
I had a similar issue.
Take a look here.
The IPv6 and certificate things don’t apply to me. That option is already disabled and my Plex is running from a Docker on unRAID. Windows isn’t involved at all so not sure how I would install a different cert in the container.
Too bad… I’m out of options. Good luck though…
You may need to provide your logs.
I had the same problem. On the Series Page, Selected More…->Fix Match… When the Fix Match dialog comes up click on Search Options. Don’t know about you, but when I looked at it originally, thought it was just the label for the drop-down for select Auto Match, TvDB or other sites. It is actually a link, that when clicked on, gives you an option to select the year. I set it to 2017, and left the Title field as S.W.A.T., clicked search, and the first item in the list returned was the 2017 version. Hope this helps.
This still happens. I get a new episode of S W a T on Thursdays and I have to manually re-match it every time. For whatever reason Plex doesn’t take in to account where it found the episode and the fact it has 14 other previously matched episodes of S.W.A.T. (2017) where it found this new one.
@nauip said:
For whatever reason Plex doesn’t take in to account where it found the episode and the fact it has 14 other previously matched episodes of S.W.A.T. (2017) where it found this new one.
correct… and imagine the yelling if it would do that and you or others want to start recording the original show?
I agree it would be good to have this as an option on Plex DVR level – when you schedule the recording of a show you could “fix match” there based on the EPG data (e.g. EPG says the show is named “S.W.A.T.” – you tell Plex to treat it as “S.W.A.T. (2017)”) – so no more individual fixes.
@ggreen88 said:
I had the same problem.
So you got it to start automatically matching after that? Because I still have to manually fiddle with it every week there’s a new episode.
edit: I was messing with settings and I think it may have actually matched automatically with the latest update. We shall see next week, I guess. I was moving things around, so I cannot be sure.
Having the same issues. Every time my RSS feed downloads a new episode it goes to the old S.W.A.T… The File and Folder have 2017 in the name…
@keithcroshaw said:
Having the same issues. Every time my RSS feed downloads a new episode it goes to the old S.W.A.T… The File and Folder have 2017 in the name…
exact names please 
There seems to have been an improvement in the matching function. It initially names it S W a T, but after a minute or 3 it has corrected it. 2 weeks in a row on its own.
my server folder: \server.name\TV\S.W.A.T. (2017)
https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/
A TV Show Library/
…S.W.A.T. (2017)/ <— due to poor design choices on Plex’s Part - you may need to leave out the (YEAR) field - or Fix Match
…Season 01/
…S.W.A.T. (2017) - S01E01.xxx
…S.W.A.T. (2017) - S01E02 - Episode Name Optional.xxx
That naming would have worked perfectly before this:
Now, we just don’t know what’s gonna work… unfortunately.
