I had a long-standing issue with my remote access looking goog for about 5 seconds then flipping to unavailable. I tried several approaches by using port forwarding and using PIA VPN with port forwarding or not.
I have Rogers in Canada and the Ignite internet that is similar to Xfinity xFi in hardware and configuration.
Initially, I thought it was related to Traffic Shaping or something by Rogers, but even when I used VPN it would still happen. I started investigating the firewall in windows and ISP, nothing seemed to restrict it. I even moved the ethernet conenction from public to private and disables IPV6 (In case that was related) Nothing seemed to fix the issue.
As it was Windows 10, I ran the troubleshooter and the only solution offered was to RESET NETWORK. Once I performed that, and the system came back online, the connection was stable again.
I am not sure why this is, but it would seem that Windows 10 network adapter and the stack has some nuances that interrupt the connection.
If you encounter this connection issue, give the network reset a thought.