I’m not sure exactly when this happened (app update or PMS update I’m not sure) but when playing any video with TrueHD audio plex has issues… it used to just transcode the audio, but it’s no longer that simple. The main issue seems to be will 4K HDR files. previously (and this has only recently cha…

[image] [INFO] Plex, 4k, transcoding, and you - aka the rules of 4k Tips, Tricks & How-Tos NOTE: for 2022 – Plex has come a long way since this FAQ was originally written, HW transcoding has become more available and more stable, and tone mapping was recently added to addr…

4k is not the issue I don’t want to transcode 4k It never previously transcoded 4k I still don’t ask it to transcode 4k The issue is with the Audio now forcing a full transcode, even on my PC. admittedly I’ve not tried on the Xbox yet, but I don’t have that at home at the moment. I even get an …

the 4k or 1080 is not the issue, you are correct, however the link above will does explain potential problem and solution. TRUEHD regardless of 4k or 1080 or 720, cannot be passed through or direct played with a tv or through a tv app. Unless you have an nvidia shield connected to an a truehd/atmo…

thank you, i’ll do a bit of digging and look into the logs i’m not using subtitles, i’m aware of the issue they cause i was /hoping/ there was a setting or update that has changed someone may be aware of, as you say, usually transcoding the audio alone is not an issue, but now it is. if i play th…

a couple of other things to check then. make sure both the client and server settings are not restricting the quality or bandwidth to a lower level check the server dashboard and make sure that your tv says LOCAL and not remote or relay (on the streaming status when something is playing). if for …

not restricted by quality or not being local, when it transcodes, the mbit stays the same as when it streams, very odd!

[image] Podgehog: I initially thought it was the early access LG update Listed as known issue. [image] New LG webOS App Preview Smart TVs As you may have noticed, we’ve been working hard on a rewrite of the Plex application for our smart tv platforms. Following up t…

ok, so after a bit of digging, it seems things are worse than i realised, i can no longer direct play ANYHTING on the web player [plex q issue 1] [plex q issue 2] [plex q issue 3] i can’t find anything that would limit this, or suggest I can’t play the original file

that just confused htings even more haha now i have no option to change the stream at all, but does seem to be full quality [plex q issue 4] [plex q issue 5] although apparently it still wants to transcode the audio :-/

TrueHD Audio seems to be triggering a full transcode not just audio

General Discussions

FordGuy61 July 2, 2020, 9:50pm 8

Listed as known issue.

Topic		Replies	Views
[Bug] Plex transcodes video when it should only transcode audio Plex Media Server server-linux , android-tv	3	331	October 9, 2021
Video also transcoded while only audio needs to be transcoded Plex Players server-linux , lg-webos , server-truenas	5	509	February 26, 2024
Will PLEX be able to read TrueHD audio? General Discussions android-tv	16	1014	November 2, 2021
Direct Play for file with TrueHD audio Streaming Devices android-tv	31	3832	April 4, 2020
TrueHD audio failing to transcode from Qnap to WebOS Plex Media Server server-qnap , lg-webos	8	113	August 25, 2025

TrueHD Audio seems to be triggering a full transcode not just audio

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