Server Version#: 1.43.0.10162 (Unraid)
Player Version#: N/A
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
I have this episode of The Office which shows hundreds of duplicated files. I am unable to delete them from plex, they do not exist on disk. I have tried removing the episode entirely but still shows there as “Unavailable”. Replaced it with a new copy, still shows hundreds of the old ones “unavailable”.
When you finish step 4, the episode should not appear on the server (as if it was never there).
When you finish with step 6, it should be listed correctly, with just one entry in Media Info.
If that does not work, run DBRepair for Plex Media Server. It will check the database for structural issues and attempt to repair any it finds. It also optimizes the database in the process.
Use STOP, then AUTO, which combines several of the individual steps. If everything is OK you can START and EXIT.
If it finds problems it cannot correct, then report back and include the output.
Solved! I don’t know if it took a while for the menu system to catch up with the DBRepair, but I went back a couple hours later and the item was all sorted out.