TV Episodes Without Release Given Date of Scrape

Server Version#: 1.24.4.5081
Player Version#: Plex Web 4.68.0
Plex Media Server Logs_2021-10-24_13-54-17.zip (6.1 MB)

I’ve noticed in the last couple weeks that a few random shows have shown up in my recently released TV. Specifically some episodes of Tales From the Cryptkeeper (1993), some specials from The Abbott and Costello Show (1952), and some episodes from Tim and Eric Not Live (2008).

I found that this was likely because the data in TheTVDB did not have a release date; so I would guess that Plex simply filled in the missing info with the date of the library update? This I’m sure is unintended behavior, or I’d see alot more shows with this issue.

In addition to reporting this bug, is there a way to search for and correct any other occurrences? Refreshing metadata for the episodes did not correct the error.

Server Version#: 1.25.2.5319
Player Version#: Plex Web 4.72.0
Plex Media Server Logs_2021-12-24_13-57-02.zip (7.3 MB)

This is still occurring and it makes no sense. You’d assume that only new items get this treatment, but it’s random old items I’ve had in my library for years. And suddenly, they get a release date updated with whenever the latest library scan was run (I assume). It makes zero sense and is causing alot of issues with Plex’s filter of new releases.

If I had to guess I’d say the dates are embedded in your media files and you have Prefer Local Metadata enabled in the advanced settings in your library.

I’d suggest if you have that enabled to disable it and refresh your libraries metadata and see if it fixes the problem.

Thanks! A fair assumption for the Plex newbie…as I see that quite a bit and learned that lesson myself a while back already.
image

These are 100% not pulled in from the files. As mentioned, the files have been in place untouched for years, and suddenly Plex arbitrarily is setting their release date to “today”.
image

Plex had a DNS issue earlier which can cause problems with metadata downloads and network timeouts. I wonder if that’s a cause.

I’ve been observing this happening over the last several months, only just reported in October when it became quite annoying as my usage of Plex ramped up.

EDIT: Could my library scans be scheduled at some bad time that pairs with some other event? When you say Plex had a DNS issue, do you mean my Plex server per the logs or the Plex service / website?

Mmmm, any corruption errors in your logs?

Honestly, not sure. Never bothered learning Plex’s logging, especially after paying for Plex Pass. Sort of view it as a commercial app that would have commercial app support from the Devs. Unless of course I thought the issue could be corrected by a config change or otherwise that learning the issue from logs myself could resolve.

I’m on my phone at the moment, will try and take a look at your logs later to see if anything jumps out.

1 Like

On a VERY quick look at your files I see a couple of things …

Dec 24, 2021 03:13:37.467 [3720] DEBUG - Performing a scan with 'Plex Movie Scanner' (language: en virtual: 0) – this means you are using the old movie scanner and not the modern one. You really should move over to the Plex Movie one.
Screenshot from 2021-12-24 21-50-42

Dec 23, 2021 14:17:48.358 [8592] DEBUG - Performing a scan with 'Plex Series Scanner' (language: en virtual: 0). same for TV – this is the legacy scanner.

Screenshot from 2021-12-24 21-51-39

I’m very surprised by these as you included a screenshot above about Prefer Local Metadata which looks like the new agent. Maybe you attempted to switch back to the legacy one which is not possible once you’ve upgraded.

I see lots of anidb.xxxx in your logs so guess you are using a custom plugin. No idea if these work anymore so said I’d just mention it.

In one of your scanner logs I see ERROR - We got an error scanning in C:\Users\Administrator\Desktop\TempPlex\Temp1 and Filesystem error (boost::filesystem::last_write_time: The system cannot find the path specified: "C:\Users\Administrator\Desktop\TempPlex\Temp2") during scanning: 3 in "C:\Users\Administrator\Desktop\TempPlex\Temp2" – not sure what is going on there.

Thanks for checking my logs out!

What you’re seeing is different libraries from my mains. The only libraries using the old movie scanner should be my Anime libraries (using ASS / Hama). I’m not seeing the issue with any content there.

In fact, I’m only noticing this issue with my TV Shows library, not stumbled upon it elsewhere, but also have not had a reason to pay attention.

So I don’t think those old scanners have anything to do with what is going on presently unfortunately.

Those Errors you’re seeing, unless they are dated more recently, are from when I was making some test libraries. I was trying to learn Plex’s API so I could write scripts to maintain my library’s folder listings. If interested, I did a write up here: https://www.reddit.com/r/PleX/comments/plbd27/scripted_adding_of_folders_to_libraries/

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.