TV Media library not displaying all seasons that are in library

General Discussions
1

My TV Media library is not displaying all seasons. I can see items from the missing season under recently added, and I can get into the season from there. I cannot get into the season under “All Shows” though. This is happening across multiple TV shows for items that I’ve added recently.

PNG
PNG1049×477 207 KB

The issue persists no matter which device I’m browsing the library from.

I’m on Beta Version 1.14.1.5488. Is this just a bug with the version and, if so, is it possible to go to a “Public” release without uninstalling?

2

OK so I found a suggestion on Reddit that worked:
Remove the files from the folder in Windows Explorer.
Scan/update the library.
Put the files back.
Scan/update the library again.
Problem solved.
I only wish Plex would find and fix this problem on its own, who has time to babysit it?

3

Sorry, I fail to see the issue in your screen shot.
Apparently you are already on the preplay screen of season 9.
And you are missing the link in the drop-down menu to get to season 9 …
What is the point of having that link, if you are already there?

4

The point of the screenshot was to show 2 things:
I had season 9 in my media library
There was no link to season 9 within Bob’s Burgers

When I switched to another season, and wanted to switch back to season 9, I couldn’t. There was no link. When I went into Bob’s Burgers there were only seasons 1-8 shown.

But, Plex knew season 9 was there because it was showing the new episodes under recently added on the home screen. So, this was clearly a bug. This is what it looks like now that I removed and re-added season 9:

Plex%20fixed
Plex fixed.PNG590×555 374 KB

I will also add this was also happening on another show I had recently added.

5

Precautionary measure: check the Plex database for corruption

  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.
https://support.plex.tv/articles/201100678-repair-a-corrupt-database/

6

Plex Media Server Logs_2019-02-01_19-26-32.zip (3.3 MB)

It looks like there is one mention of “malformed” in the Plex Media Server.log. Does that mean I have an issue with my database?

See the attached log files

7

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.