TV Series "24" will not be recognized by Plex

General Discussions Plex Features
1

Can’t seem to get my Plex to upload my TV series 24. Wondering if my naming scheme for the episodes is incorrect. Here is one example: 24 (2001) -S01E02

Thanks

2

I just did a quick test with this naming and folder organization and it worked fine with the modern, default Plex TV Series scanner and Plex Series agent (the library points to “test_tv”):

test_tv/
└── 24 (2001)
    └── Season 01
        ├── 24 (2001) - S01E01.mkv
        └── 24 (2001) - S01E02.mkv

I’d double check that you’re closely following Plex’s TV series naming/organization guidelines for not only this series, but the others in your library as well. It could be that “24” is being added as duplicate episodes in another series. You should be able to view your library by episodes and then apply the “Duplicates” filter to see any duplicates. If that’s the case, you can correct any naming/organization issues and then Plex Dance the affected series to see if that straightens things out.

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3

Tried to adjust the names and it still does not “see” the mp4’s. Funny thing, I accidentally deleted some of the episodes so I re-ripped the DVD’s and just stuck the files into Plex and it “found” them and allows me to play. The name of one of the mp4’s is “24_DISC5_Title1”. It is seeing the three similarly labeled episodes. Huh?

4

I don’t know your level of Plex expertise or experience, so I will start with the most basic issues that it could be:

What library type are your episodes in? Based on the name of the file “24_DISC5_Title1” showing up, I suspect you have your files in a “Movies” type library, not a TV Shows library? Movie libraries ignore files in the format of TV Shows (such as “24 (2001) - S01E01”), while accepting files with arbitrary names like what is ripped from DVD software. If this is not the case, let’s move on.

What is the folder structure of your files? While your episode names work great, if your folder structure that they are in is bad, Plex can fail to pick up the episodes. @pshanew showed an example of a GREAT folder structure, which Plex expects. If you do not have a library pointing to - for example, in pshanew’s case - “test_tv”, then there can be problems.

Basically, as long as you use the correct library type, and the correct folder structure for your media, Plex will work almost every time. If we can verify that either of these common issues are not the case here, we can investigate more thoroughly.

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5

I have 24 loaded just fine on my server. I use pretty close to the “recommended” naming. Not exactly the same but works for me.

TV Shows
└── 24 (2001)
    └── Season 01
        ├── s01e01 1200-100AM (2001) DVD.mkv
        └── s01e02 100-200AM (2001) DVD.mkv
6

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