TV Shows being matched as "Tower Prep"

Plex Media Server Desktops & Laptops
2

Is “Tower Prep” appearing in the show title or the episode titles or in the poster(s)?

Even if you already use Plex for a year now, please let’s go through the basics and confirm them:

  1. is your tv show library pointed to only one folder, which then in turn contains all the other ‘show title’ folders?
    (Edit your library, go to the ‘Add Folders’ tab to verify this).
    You must never point the library to the season folder, nor to some folder higher up in the hierarchy.
TV Shows / <-- this is the folder to point your library to
   Show Title 1 /
      Season 01 /
         Show Title 1 - s01e01 - additional info.ext
         Show Title 1 - s01e02 - additional info.ext
         Show Title 1 - s01e03 - additional info.ext
         ...
   Show Title 2 /

  1. are your files and folder organised and named exactly like shown in here?: https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/

  2. For tv shows in mp4 or m4v containers, do the following to prevent mismatches caused by embedded (wrong) metadata:
    Go to

  • Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

  • Settings - Server - Agents - Shows - TheMovieDatabase
  • Settings - Server - Agents - Movies - Plex Movie
  • Settings - Server - Agents - Movies - TheMovieDatabase
  1. After points 1) to 3) are fulfilled, perform the Plex Dance with all shows that got intermingled.