TV shows no longer being detected

Plex Media Server Metadata & Adding Files
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Server Version#:Version 1.28.2.6151 (Synology) / Version 1.28.1.6104 (Windows)

My servers are no longer adding tv episodes. They are scanning the folders

johnk@dev-MS-7C91:/mnt/data/Downloads/plex$ grep -ia1 "can't skip" *
Plex Media Server.1.log-Sep 20, 2022 20:18:12.795 [0x7fbc29b66b00] DEBUG - Scanner: Processing directory /volume2/video/tv/Chemistry a volatile history/Season 01 (parent: yes)
Plex Media Server.1.log:Sep 20, 2022 20:18:12.812 [0x7fbc29b66b00] DEBUG - Directory had 3 files, database had 0 files, can't skip.
Plex Media Server.1.log-Sep 20, 2022 20:18:12.824 [0x7fbc29b66b00] DEBUG - Activity: updated activity 32fcaf2c-b839-45c5-8050-c1f081e8b80d - completed 0.6% - Scanning TV shows
--
Plex Media Server.1.log-Sep 20, 2022 20:18:12.852 [0x7fbc29b66b00] DEBUG - Scanner: Processing directory /volume2/video/tv/Deutschland/Season 03 (parent: yes)
Plex Media Server.1.log:Sep 20, 2022 20:18:12.854 [0x7fbc29b66b00] DEBUG - Directory had 8 files, database had 0 files, can't skip.
Plex Media Server.1.log-Sep 20, 2022 20:18:12.857 [0x7fbc29b66b00] DEBUG - Activity: updated activity 32fcaf2c-b839-45c5-8050-c1f081e8b80d - completed 0.8% - Scanning TV shows
Plex Media Server.1.log-Sep 20, 2022 20:18:12.870 [0x7fbc29b66b00] DEBUG - Scanner: Processing directory /volume2/video/tv/Deutschland/Season 02 (parent: yes)
Plex Media Server.1.log:Sep 20, 2022 20:18:12.872 [0x7fbc29b66b00] DEBUG - Directory had 10 files, database had 0 files, can't skip.
Plex Media Server.1.log-Sep 20, 2022 20:18:12.877 [0x7fbc3dbddb00] DEBUG - Completed: [192.168.1.111:54747] 200 GET /media/providers (35 live) TLS GZIP 43ms 5128 bytes (pipelined: 4)
--
Plex Media Server.1.log-Sep 20, 2022 20:18:12.882 [0x7fbc29b66b00] DEBUG - Scanner: Processing directory /volume2/video/tv/Deutschland/Season 01 (parent: yes)
Plex Media Server.1.log:Sep 20, 2022 20:18:12.885 [0x7fbc29b66b00] DEBUG - Directory had 8 files, database had 0 files, can't skip.
Plex Media Server.1.log-Sep 20, 2022 20:18:12.889 [0x7fbc29b66b00] DEBUG - Activity: updated activity 32fcaf2c-b839-45c5-8050-c1f081e8b80d - completed 1.2% - Scanning TV shows

But nothing is being added to the database, as far as I can see the permissions are fine

johnk@ds416play:/volume2/video/tv$ ll -tR Chemistry\ a\ volatile\ history/
'Chemistry a volatile history/':
total 0
drwxrwxrwx+ 1 admin users 5798 Sep 22 17:59  ..
drwxrwxrwx+ 1 johnk users  252 Aug  3 20:52 'Season 01'
drwxrwxrwx+ 1 johnk users   18 Aug  3 20:51  .

'Chemistry a volatile history/Season 01':
total 2211184
drwxrwxrwx+ 1 johnk users       252 Aug  3 20:52  .
drwxrwxrwx+ 1 johnk users        18 Aug  3 20:51  ..
-rwxrwxrwx+ 1 johnk users 755637463 Aug  3 20:46 'Chemistry_A_Volatile_History - s01ep03.mp4'
-rwxrwxrwx+ 1 johnk users 754629645 Aug  3 20:43 'Chemistry_A_Volatile_History - s01ep02.mp4'
-rwxrwxrwx+ 1 johnk users 753979450 Aug  3 20:40 'Chemistry_A_Volatile_History - s01ep01.mp4'

Doesn’t get picked up, but

johnk@ds416play:/volume2/video/tv$ ll -tR Generation\ War/
'Generation War/':
total 0
drwxrwxrwx+ 1 admin users 5798 Sep 22 17:59  ..
drwxrwxrwx+ 1 johnk users  168 May 25 17:42 'Season 01'
drwxrwxrwx+ 1 johnk users   18 May 25 17:41  .

'Generation War/Season 01':
total 7838440
drwxrwxrwx+ 1 johnk users        168 May 25 17:42  .
drwxrwxrwx+ 1 johnk users         18 May 25 17:41  ..
-rwxrwxrwx+ 1 johnk users 2358188006 May 25 17:24 'Generation War - s01ep02.m4v'
-rwxrwxrwx+ 1 johnk users 2742155321 May 25 16:46 'Generation War - s01ep01.m4v'
-rwxrwxrwx+ 1 johnk users 2926211096 May 25 15:02 'Generation War - s01ep03.m4v'

Got picked up fine. Of the 5 last TV shows I added none of them appear in the plex library.

Any suggestions? - I was hoping to avoid deleting the library and recreating it.

I had a lot of problems getting Deutschland to scan (due to it’s odd title naming) and it and nothing after it have worked.

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ps. no plex ignore files

johnk@ds416play:/volume2/video/tv$ find . -name .plexignore
johnk@ds416play:/volume2/video/tv$
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Please note: SxxExx not SxxEPxx

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Ok - that looks like some sort of change to the code that does the finding/identifying it looks like I’ve been systematically doing it wrong, over 5000 episodes named that way.

johnk@ds416play:/volume2/video/tv$ find . -type f  | grep -E ep[0-9][0-9] | head -3
./Billy Connollys great american trail/Season 01/Billy Connolly's Great American Trail -  s01ep01.m4v
./Billy Connollys great american trail/Season 01/Billy Connolly's Great American Trail - s01ep02.m4v
./Billy Connollys great american trail/Season 01/Billy Connolly's Great American Trail - s01ep03.m4v
johnk@ds416play:/volume2/video/tv$ find . -type f  | grep -E ep[0-9][0-9] | wc -l
5067
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Yeah, changing SxxEPxx to SxxExx has picked up some sample missing episodes. I’ve been doing it ‘wrong’ for over 7 years and never had a problem.

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I think the old agents were a little more forgiving but not quite as accurate

If you have a lot of files to rename you can try this

Rename My TV Series 2

1 Like
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When I did the change to the new agent, i went over all my media and confirmed it was ‘perfect’ (it would be poor form if a Plex guy had poorly named media – haha)

There are a number of tools, some free and some paid, which get everything in perfect form in a heartbeat – 90% automated (you drag-drop, click ‘search’, then ‘rename’ if you’re happy with the new names)

I use filebot. I’m very happy with it. PMS never misses for me.

When I first ran it, I got about 50 full series (all episodes) done in the first hour.
The more I ran, the more confidence I gained and, in the end, dropped in blocks of 100 at a time. When all way said and done, my entire QA test library (998 series) was all perfectly named.

If desired, I’ll share the renaming rules I use.

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Thanks - I did a manual rename of the missing stuff and it’s all appeared. I guess the agent changed and that’s what caused the problem.

Thanks for the recommendations for renamers - I’ll need one that works on Windows and Synology, I’ll probably look for one that’s free - I can only imagine doing this once.

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@jk_scotland1
My canned response is to see https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/ and:

If you want to save yourself a lot of time I would recommend using Download - tinyMediaManager and use:

Episode format:
${showTitle} - S${seasonNr2}E${episodeNr2} - ${title}

Folder format:
${showTitle} (${showYear}) {tvdb-${tvShow.ids.tvdb}}/Season ${seasonNr2}

as the new name format.
(Please note I linked to the v3 which is free to use)

1 Like
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