TV shows won't show up on Plex

Plex Media Server
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Hi everyone, I am having some problems with my Plex server running on Ubuntu Server. I previously used an NFS share on the Proxmox host which wasn’t an issue, but I wanted a better way to share my files so I moved to TrueNAS Core. Plex can see the NFS share and can write in it. I also was able to map the root user so I could use the chown command. It actually worked, the sudo chown -R plex:plex /mnt/nfs-plex/ successfully changed the ownership. My only issue is that Plex won’t add the TV show episode when I hit “Scan files”. What did I do wrong? Why won’t Plex add that one Episode?

The file originates on a Windows PC from Playon DVR. It is then copied to an NFS share on TrueNAS and a script copies it to the Plex folder (I don’t want Windows users to see the actual Plex share because they can delete my movies). I use the chown command on Plex to change the permissions and in theory this should work. It’s nearly identical to my previous setup when the ZFS volume was on Proxmox with an NFS share. Here is the file name /mnt/nfs-plex/TV/‘Law & Order Organized Crime’/‘Season 3’/‘Law & Order_ Organized Crime - s03e01 - Gimme Shelter – Part 1.mp4’

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Never use part n as the last part of file names (before the filename extension, ofc).
Because of support for “split files” https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files#toc-5
Try replacing the arabic numeral by a roman numeral, or write out the number in letters.

Law & Order_ Organized Crime
Don’t replace illegal characters with other characters. Instead, simply omit them.

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I see what you are saying. I usually let the scripts name the movies. I did change the names of the folders and the episode to /mnt/nfs-plex/TV/law_and_order_organized_crime/season_3/s03e01 and it still doesn’t show up in Plex. My NAS could be causing a problem. Maybe I should add a virtual hard drive and make an NFS share for my DVR and have the movies go there and use the chown command and move the files to my Plex folder. I quickly recorded a TV show on Plex and it worked, so Plex has write access to my NAS. I am so bad at Linux and in this case FreeBSD permissions.

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Law & Order Organized Crime (2021)/Season 3/

Screenshot (982)

Get rid of all dashes, dots, periods, commas, ect…
After you make changes you can try to rescan and refresh metadata but if that doesn’t work you might have to plex dance the files

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I’m starting to think my NAS is the problem. I uploaded a regular movie Ticket to Paradise (2022).mkv and I hit refresh. Plex still can’t find that one either. I uploaded it directly to the Plex server on my mounted virtual hard drive and Plex found it with no issues. Maybe next time I will test the NAS OS before throwing my zpool into it and sharing it to Plex. I will go back to sharing my files from my Proxmox host. That works with zero issues. Thanks for your help!

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