That’s a tough show… The naming is fine, however.
Fix Match
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Erase everything, but put this in the Title Field:
337907
That should provide an instant lookup. Select it and it should appear.
If all is well, let’s try another show with a more favorable natural match chance.
done this as well, if i use “Movie Database” its fast.
OK - well, the logs should show - someone - what’s going on.
We have a new addition with some fine names - if we could get another show or two attempted, then those logs captured, that’d be the ticket.
i think i’ll wait…
When you re-installed PMS, it’s an actual install right and not restoring from a backup? What do you mean by re-initialized?
Looking at your recent logs I now see errors when the request is sent to TheTVDB for information on the show. No information is coming back. So there is something either blocking the outgoing request or the incoming response, I can’t tell which.
complete re-installation from scratch… i even re-installed windows 10.
i don’t think it’s my internet or home network, it was working before…
tried disabling my firewall as well.
looks like its working but slow…
quick question, how do i display my playlist or collection in the movie tabs
nevermind, figured it out… still TVDB matching is too damn slow… it matches… sometimes it doesn’t match… partial download
and that’s it…
yeah, i’ve waited long enough… it doesn’t download the metadata anymore, not even matching…
this is a new installation
From your previous logs it appeared to me to be a network issue. Reinstalling the app is not going to help if this is the case. You need to check your Windows network settings and firewall rules, and your router to make sure nothing is blocking these requests from going out.
no not my network, Plex media server is not being blocked, i just have a simple network…
i can access TVDB quickly.
This has happened before, it just fixed itself i think
hmmm… i used moviedb for the tv shows… it still sucks that TVDB metadata is not downloading or not matching… 
I’ve noticed that plex is not downloading the metadata for Fanart.tv… anyone else seen this?
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