Tvdb on 1.19.1

Server Version#: 1.19.1

tvdb no matching, i;ve tried re-install, re-initialize, use another PC as a server.

anyone else having this issue now?

Working fine for me. Need details.

nice if we had an example as what is not working for you…

ok i’l try once more

This is whats happening!>>>

TVDB Matching|690x412

Logs >>> Plex Media Server Logs_2020-04-09_13-48-25.zip (9.6 MB)

ok this is getting annoying…

I can see the search running in your log, but it’s not getting back any results. Have you tried restarting PMS since the upgrade?

i’ve reinstalled windows OS, reinstalled PMS, re-initialized. I’ve installed on another PC,
only TV shows i’m having issues. this is the 2nd time i think i had issues with PMS matching with TVDB.

Z:\Plex\TV Shows\
..........Vikings (2013)\
..............Season 03\
.................S03E05 - The Usurper.mkv

Should be:

Z:\Plex\TV Shows\
..........Vikings (2013)\
..............Season 03\
................. Vikings (2013) - S03E05 - The Usurper.mkv

…and technically it should be:

Z:\Plex\TV Shows\
..........Vikings\
..............Season 03\
................. Vikings - S03E05 - The Usurper.mkv

'cause there’s no (YEAR) field in the name at TVDB:

Plex and TVDB overhauled the entire matching universe recently. Proper exact naming and structuring is producing the best results:

Stray from the official Plex naming and structuring standard at your own risk.

i’ve tried this already, let me try again… HOPEFULLY it works now.

Well, let’s try something else… you game?

Create a New TV Show Library and New Folder for it.
All brand new.

Take a small show, remove it from the library, for safe keeping.
Scan the library
Empty the trash
Clean Bundles

Now fix the names according (precisely) to the packaged instructions for all contents therein. Check. Double Check.

Put the show in the new Library.

Let’s see what happens.

which one should i follow?

this one?

*Z:\Plex\TV Shows*
*…Vikings*
*…Season 03*
… Vikings - S03E05 - The Usurper.mkv

How big is that show?
If not very, go ahead.

If you have a small show - a few episodes - that will do.

i have smaller shows… which naming should i follow?

TV SHOW >> Season 01 >> TV SHOW - S01E01 - EPISODE

without TV Show year??

Yes

Only add the (YEAR) field if it’s in the name at TVDB.
Vikings doesn’t have a (YEAR) field.
Check TVDB for the show you use and name accordingly.

By now - you can see how easy Filebot could have made this - it went to TVDB and got the name, named all your stuff exactly that, and had it in your Plexiverse a week ago:

:slight_smile:

no joy, still the same… i’ll wait for it… i’ll reply in a few hours

Do this while we wait:

done that.

Show us your file names.

How 'bout a screenshot?

Prepare a new set of logs.

Doesn’t match when i try ā€œFix Matchā€. following the TVDB names

9-1-1 Plex Media Server Logs_2020-04-10_18-58-10.zip (8.7 MB)