Server Version#: 4.12.3
Player Version#: N/A
When I search for a TV show I only get the result from 1986, but if I search on thetvdb.com I find both the 2016 version and the 1986 version.
I’ll attach images from both Plex and thetvdb.com to show it.
What might the problem be?
/everlof
The most common problem with these cases is the need to add the year to the file names
e.g.
The Flash
and
The Flash (2014)
If you need rename (and/or deal with embedded metadata), be certain to Plex Dance the media before attempting scan/match again.
… and if all else fails - or you want instant gratification - the TVDB ID# is a bit of magic that never fails (he says with no confidence what-so-ever, but for me it works great):
Those shows don’t match and aren’t even the same shows, but you get the idea…
And i just did this with three brand new documentary shows that Plex failed to match.
For the benefit of the OP it should be be this id. 312861
just to add - you can grab that number out of the url from IMDB or TMDB and it works the same magic for movies - should one need it at some point… The IMDB # contains “tt” <—include that with the number, no such thing at TMDB, it’s just a number.
And thats the thing. I always knewyou could use the IMDB number for movies (as its documented.)
Until you mentioned it a few weeks ago I had no idea you could do it for the TVDB (maybe it’s also documented and I missed it.)
Perhaps - I was reading a thread about a mismatch and a Ninja, Employee or User mentioned it and I was instantly sold on the idea - then played with TMDB and whoosh - Happy Town.
Note: Proper naming and structuring is the key to all things, but occasionally - “Split (2017)” comes to mind - it is handy.
Got it working this way! Thanks 
Also having this issue lately. It will not automatically find shows on TVDB anymore. The Movie Database works fine though. I think somethings up with Plex. It also takes FOREVER to search before returning a cannot find show. Like 5 minutes of searching.
Having same issue this evening with Death in Paradise. (only 1 series of that name listed, all my entries following naming conventions).
I suspect problem is on TVDB side, but no proof.
An hour ago TVDB.com was - unavailable. Seems fine now.
Filebot, however, is still unable to negotiate a connection so TVDB’s current problems continue.
Seeing this issue also, Metadata is not downloading for existing series also.
May be this announcement from tvdb is the causr
https://forums.thetvdb.com/viewtopic.php?f=3&t=61687
Plex will match tvdb using series ID for me but will not download any metadata. Python 2.7 is the default on my system. If this is indeed an SSL pylib issue, is there a plan to apply a hotfix in the meantime? Thanks devs!
edit: Series & episode descriptions eventually do download after a long delay but posters do not.
Yup, having issues as of today too.
However, I just had a bunch go through - then they started to fail again:
2020-01-10 22:06:05,678 (7fab7c680700) : DEBUG (networking:143) - Requesting ‘https://tvdb2.plex.tv/series/295640/episodes?page=1’
2020-01-10 22:06:45,418 (7fab7cc5c700) : INFO (init:175) - Problem with the request: The read operation timed out
I´m having issues with a couple of series and with a documental.
Trying to get information from my language (spanish) without success… even writing the series ID from theTVDB.com.
If I read correctly they stopped using legacy ssh/rss and will only use their new API now. That alone has messed up Filebot and I am sure it will effect Plex in some way. I would guess both scrappers used the same or close to same format.
Are you?
I am able to get metadata for Plex from TVDB if I name my files (properly) by hand (the old ways are NOT the best ways), but Filebot can’t connect to TVDB at all. I am sure of nothing at this point.
… now I am sure of something, at least:
https://www.filebot.net/forums/viewtopic.php?f=6&t=11417&p=47938#p47937
and
https://www.filebot.net/forums/viewtopic.php?f=10&p=47939#p47939
Time to - wait it out.
Still failing for me. I´ve tried to refresh metadata for some series and nothing… 
