TvOS - Automatic Login

Plex Media Server Plex Pass Betas
1

Updated to latest beta. I can not for the life of me find the automatic login option. Where did it go or is it gone?

2

Settings have been moved to the very bottom of the navigation bar on the left.
There, automatic login is still the very first option.

3

Not for me. Starts off with Top Shelf. Top shelf used to require automatic login, but that doesn’t seem to be the case anymore. Beta 7.2 (15875)

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4

Do you have multiple users within your Plex Home?
Could you share what version of Apple TV you are using (and what version of tvOS)?

5

Yes. 7 users.

Apple TV 4 (A1625) - tvOS 13.4.6 (17L570)

6

I just double-checked… you need to be logged in as the account owner (kind of “to allow” your managed home users to not require a PIN).

Edit: fixed generic reference from “all” home users to “managed users” only!

7

Thought that might be a possible directive. However, the automatic login does not appear for the account holder as well. I checked that the options were the same in owner vs user before reaching out for help.

Additional thoughts?

8

Just to make sure I got this correct:

  • you’re signed in to Plex on your Apple TV with your Plex account
  • you switched to your admin role (switched to the admin account)
  • still there’s no option to set Automatically sign-in in the Plex client settings

?

9

Correct.

10

Could you please provide the logs of your Apple TV client?

11

Ok. So I went to send the logs and it is now showing in the settings. I believe the new server version is the blame.

My kids went to watch a movie and I got a transcoded error and it exited without attempting to play. I took the “bad” movie and remuxed. No dice.

I then re-ripped it, no dice. Finally I downgraded server versions and the file plays fine. This seems to be attributed to a server regression.

Do you still want the logs? Note I was on the latest public/ beta build as they appear to be currently aligned.

Edit: I also wanted to note that then entire time I was troubleshooting the movie, Plex would not play it, but windows media player would.

12

I have since reupgraded to the latest version and the symptoms do not seem to be there. I had issues with a few files and the same transcoded error, so I upgraded so we could troubleshoot the latest version. If I have additional issues, should I open a new thread?

13

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