tvOS/iOS app crash on version selection

Hello,

I have two apple tv : one tvOS 15.6 (4k 1st gen) and the other on tvOS 16 beta 1 (4k 2nd gen) and an iphone 13 pro (iOS 16 beta 1).
I have multiple flavor of the plex app on these devices (beta 8.5 and stable 8.4), but i see the same issue on all of them.

On multiple movie i have added a 4k version along with the 1080p version i already had, so i now have two version of this movie. Plex by default will play the 4k version and it will play fine but if i go into the settings - > “play versiion…” and select the 1080p version, the app will crash instantly on all the devices mentioned above. I precise that before adding the 4k version, the 1080p version was playing without any issues. Regarding the server, it’s a plex docker container with an nvidia p400 for transcoding.

I have reported the crash on my iPhone when it happens and the apple tv is set to report all crashes. It might be a configuration issues on my side… but both version play fine on android and the mac plex app and browser.

Let me know if you need more informations or logs

Regards,

Will need apple tv logs. and probably server logs. I tried to reproduce but could not.

Do you know if when the file was working if it needed transcoding?

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