Server Version#: Ubuntu 18.04 LTS
Player Version#: plexmediaserver_1.17.0.1841-d42cfa161
(For more context, please view my topic on the Ubuntu forums.)
Hello, since the newest update (plexmediaserver_1.17.0.1841-d42cfa161) I have been experiencing some major issues.
According to my topic on the Ubuntu forums, I noted that for almost 2 hours, my server seemed to be ‘restarting’ itself every 10-20 minutes or so.
I should note before I go further that I am not on the same network as my PMS currently.
The server would do one of three things:
- Lose connection to the internet (I could only ping local IP’s despite maintaining remote SSH access)
- Plex would lose connection to the internet entirely, but I still could maintain SSH access and ping external IP’s with no packet loss
- I would lose SSH access, but I could still access Plex fine
I let it sit overnight, and in the morning I checked and everything seemed to be working fine, I watched a few episodes of a show while eating breakfast in the morning with no buffering or crashes reported.
It continued that way until about a half hour ago when it acted similarly to how it did last night. The only difference is that I can still maintain SSH access, but Plex is completely unresponsive despite the system status saying otherwise:
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2019-10-02 12:31:40 UTC; 11h ago
Process: 1667 ExecStartPre=/bin/sh -c /usr/bin/test -d "${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p
Main PID: 1678 (sh)
Tasks: 58 (limit: 4915)
CGroup: /system.slice/plexmediaserver.service
├─1678 /bin/sh -c PLEX_MEDIA_SERVER_INFO_VENDOR="$(grep ^NAME= /etc/os-release | awk -F= "{print \$2}" | tr
├─1837 /usr/lib/plexmediaserver/Plex Media Server
├─1982 Plex Plug-in [com.plexapp.system] /usr/lib/plexmediaserver/Resources/Plug-ins-d42cfa161/Framework.bund
├─2067 /usr/lib/plexmediaserver/Plex Tuner Service /usr/lib/plexmediaserver/Resources/Tuner/Private /usr/lib/
└─8311 /usr/lib/plexmediaserver/Plex Relay -p 443 -N -R 0:127.0.0.1:32401 -o StrictHostKeyChecking=yes -o Use
Oct 02 12:31:40 bubuntu systemd[1]: Starting Plex Media Server...
Oct 02 12:31:40 bubuntu systemd[1]: Started Plex Media Server.
I am at a loss for what to do here.
I pinpointed the logs for both the system (via var/log/syslog) and Plex (via /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Media Server.log).
I can provide any additional information upon request.
Thanks!