Uh-Oh! Something went wrong playing your media. Please try again.

General Discussions
1

I am trying to view videos on my IPad 3 (model MD329LL/A) and I arbitrarily keep getting the “Uh-Oh! Something went wrong playing your media. Please try again.” message a minute or two into video playback or sometimes prior to playback even starting. This error does not appear to occur when I am watching the video on live streaming on a different device. I have confirmed that I have the latest IOS running as well as the latest version of Plex. Can someone please tell me how to fix the problem or if a new release of Plex is planned to address the issue?

2

Bump. I am sorry but I am having this problem too. I want it resolved.

3

I’m having the same issue trying to stream videos to three separate iPad 3’s (at different times) all running iOS 9.3.5 and Plex 4.25.

I have two Plex servers–an iMac and a My Passport Wireless Pro, both running 1.11.3.4803. Both servers have no issues streaming videos to other devices: an iPhone 6 (running iOS 11.2.5 and Plex 4.24.1), a MacBook Pro Retina, 15-inch, Late 2013 (running MacOS 10.13.3 and Plex Media Player 2.4.1.787).

Each time I attempt to stream a video from either server to any of those iPads, I get the “Uh-Oh! Something went wrong playing your media. Please try again.” message and playback never starts. Thanks for any help you can give!

4

Same problem on my iPad Mini 4.

I found how start my video, but I need to do it each time I look a video.

Start the video
…
Quality, and select Convert Automatically

and the video start normally

But I don’t find a permanent solution.

5

I found in Plex iOS…

  • Profile (right top)
  • Settings
  • Quality
  • Home streaming
  • uncheck "Use recommended settings
  • Select 720p HD

I’ve change the quality in the PMS, but that doesn’t work !