@Elan It’s been more than 4 weeks since I asked these questions and this is the 3rd time I have chased for an answer from you - I probably won’t bother again as it appears to be a waste of time.
It is very disappointing that you, the CTO, goes radio-silent - it has been 2 months now and the EPG is still unreliable for OTA users in the UK.
I think your comment that this problem only effects a few people is not only false (judging by the number of forum threads) but also demonstrates your complete indifference to customers who are without the service they paid for.
I am therefore not sure what else to think other than to assume your answers are as follows:
- No, there is no timing for the stated actions (which have been ineffective as the problem continues after 2 months).
- There is no quantifiable source for your statement (it was just political rhetoric).
- No, Plex will not formally acknowledge the problem via its blog or as an an apology to its effected users (Plex doesn’t really care about its paying users).
@sa2000 - thank you for your continued support - you are clearly very busy working it. It’s a shame that Plex doesn’t understand that they should have put many more like you on it as well.
