Unable to access server after password reset

Plex Media Server
338

Hi Trumpy81

Same problem again just happened after installing latest update on Synology.

So thought I would try it myself but didn’t go well. I downloaded the latest version of Plex which was the same as the one I already had. Deleted the Plex app from Synology. Then manual install the downloaded file asks me for token so got that copied in and everything seemed ok and I can log into Plex again. Only I have no library do you have any idea where I went wrong.

339

Unfortunately, I don’t know what may have gone wrong at this point.

Did you use the first option (keep all files) when you uninstalled?

Did you check to see if your Plex server was/is actually claimed in Plex Settings > Server > General?

Have you rebooted your modem/router and everything connected to it, including any wireless devices?

Could you provide your Plex Server Logs please.