Unable to add/find folders for new libraries on Qnap NAS

[Barty10101]

Hi there,

Ive recently decided to add a Sports and Documentaries library to my Plex Server. I already have a Movies and TV folder set up and working without issue.

To do this I created a new folder for each Public/Plex/Sport etc with is next to Public/Plex/Movies and TV, the already working ones. The trouble is when I create the new library and point it at the folder /share/CACHEDEV1_DATA/Public/Plex/Sport its coming up with nothing found.

When I am in the library directly browser I can see the folders for the content, some of which use to be in movies which I moved into the new section, some of which is completely new content im adding in. What am I missing, to the best of my knowledge I’ve replicated the working movies and TV folders and sharing/permissions seems identical. I just can’t get it to find the content?

Thanks for your help in advance!

Server Version#: 1.20.2.3402
Player Version#: 7.6.1

[dane22]

First of all, it’s not recommended to put media below the public share, since then everyone can access those without authentication!

I strongly suggest you create a new share, that is restricted to you only, and put your medias there.

Then it looks like you are adding your sports folder to an existing library, and I assume it’s a library of the type “Movies”

I Bet the medias you have under your sports are not movies, but either TV-Shows or own rips, so you need to create a new Library for those types

[Barty10101]

Thanks for the reply

I have reviewed the information and moved my media to a dedicated folder.

I believe the problem is actually that Plex isn’t seeing/recognising/adding the video files that im adding because it can’t match them perhaps to its database of known content.

How do I force Plex to add certain files are not known to it?

[Barty10101]

Ok, I’ve managed to figure this issue out by changing file names in order to get them picked up.

Thanks.