Unable to Claim Server or Log Into Plex on Localhost

[vcohodar]

Server Version#: 1.21.1.3830
Player Version#: N/A

See quote below for original info.

I think Im realizing now that this issue is more to do with the network on my local machine rather than Plex itself. Its the only one on my LAN that is having problems with Plex. If I were able to at least sign in and claim the server back, I could still use the server on every machine. So now the issue is with me not being able to connect properly to plex on my server, to then claim my server as my own. Not sure what exactly could cause this.

Changes to my DNS, enabling/disabling PiHole, doing DNS flush, etc. all have done nothing.

(File removed)

@vcohodar

Server Version#: 1.21.1.3830
Player Version#: N/A

(File removed)

As of 21 December ive been having an issue with accessing Plex locally.

I kept getting a “Plex is unreachable” error on the server itself, accessed via http://127.0.0.1:32400/web/index.html. I managed to correct this by logging in remotely and adding my server IP into the addresses that are allowed to log in without auth.

I still get the “Plex is not reachable” error when logging in via https://app.plex.tv/desktop on the local host, but I can log in on remote machines.

When I managed to log into http://127.0.0.1:32400/web/index.html. I managed to correct this by logging in remotely and adding my server IP into the address, I noticed my profile wasnt showing my profile pic any more. I tried using the SWITCH USER option, however when clicked, nothing happened.

I then disassociated the server with the profile in the hopes of being able to claim it after switching to the correct profile, however I still cannot switch to my correct profile to claim it. Even though my user still shows signed in, when I click CLAIM SERVER, it errors out and asks me to download the latest server.

I tried going to plex.tv and logging into plex there, but no plex logins work on my localhost. I can log in fine on other machines, but cannot log into plex anywhere on the machine containing the server.

Attempting to log in on plex.tv, the log in page takes quite a while to show up, and when it does, it returns with “there is an error connecting to plex”.

Looking at console, seeing the “ERR_CONNECTION_TIMED_OUT”, but im unable to figure out why.

At this point I need to correct 2 things, first I need Plex to allow me to log in on my localhost, then I need to be able to claim my server again with my account. Hopefully someone can assist.

[Rehenrok]

@vcohodar I’ve been having the same problem. The issue only exists on the local host and the fact that we can’t log into the plex.tv website itself is driving me crazy.

[vcohodar]

Ive at least narrowed it down now. Im almost 100% certain that its an issue with the network on my local machine that the server is installed on.

Considering Plex and all these connections dont have any issues on any other machine on my network, it has to be the local host, and not Plex itself at fault.

At this point im pissed that I disassociated the server, as now I cant claim it back. I could have at least used it fully before I did that.

If I figure something out, ill post here.

[Rehenrok]

A user here

I cannot log into Plex.tv or pms on my desktop

Not my ideal choice either. Hate that I had to download all my applications again haha. The hard drives where I store my movies were left alone. I just did a clean install on the main drive. Hope someone at Plex will respond before more and more users take my route.

mentioned that they ran a clean install of Windows and got thing working again. I really don’t want to do that.

We’ve got a mod over in this post

Unable to log in to plex on specific device

@OttoKerner I turned off add blocker and removed my pihole from my network. Reset the network so the PMS device had a direct link with the router and the issue persisted. A user in another tread @vinhtvo mentioned that they ran a clean install of Windows and that fixed the problem for them. https://forums.plex.tv/t/i-cannot-log-into-plex-tv-or-pms-on-my-desktop/666972/11?u=rehenrok I am holding out hope that I will not have to do that for now.

who is working with us right now.

[vcohodar]

Thanks for the heads up on those. Ill comment in there as well, hopefully the more people add their input, the closer we get to an actual solution apart form reinstalling windows.

[vcohodar]

I had old Plex entries in my hosts file to bypass VPN for PIA (which I no longer even use).

Open C:\Windows\System32\drivers\etc\hosts, and remove any entries for Plex.

[ccacace]

I had the same problem with logging in on Linux for over a week. Turned out I had an old IP address for plex.tv in my hosts file. Deleted the entry and restarted the server and refreshed the page and all is well again.