Unable to Claim Server

Server Version#: 1.14.0.5465

Hi, I just moved house, and with that, changed ISP. I am now trying to connect my PLEX back onto my network, but when i do, it says i need to claim the server. So I sign out to get the claim server option, and click on it. But everytime, it says I don’t have access to this server. Am I doing something wrong?

Thanks
Brad

Please, I am paying to use Plex, but I am not getting any response.

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