Unable to claim server

Plex Media Server Desktops & Laptops
1

Server Version#: 1.42.2.10156
Player Version#: N/A

Hello !

I’m an Plex user since years, and want to setup a new Dedicated Plex Server on Hetzner (borring of let my personnal computer ON 24/7).

On first init, the server claim and after finished init setup, webui say “Server settings are unavailable”. When refresh webui, the new server is not anymore listed in my serverlist.

On the “Plex Media Server.logs”, i see some 403 errors:

Oct 10, 2025 16:09:47.374 [133277906811704] ERROR - MyPlex: Error 403 requesting XML from: https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx
Oct 10, 2025 16:09:47.374 [133277889669944] ERROR - MyPlex: Couldn’t get list of access tokens from myPlex.

I’ve retry many times, without success..

Thanks you in advance !

2

Plex blocked Hetzner-based servers a couple of years ago.

You’ll need to choose a different hosting provider.

3

Wireguard is your solution.