Unable to connect to server using cloudflared tunnel on mobile data

Server Version#: 1.41.2.9200-c6bbc1b53
Player Version#: 10.24.0.2257 (c53b3e71)

I have no idea how to configure logging, sorry but I could try to provide it if needed. I remember having this working, but now it just won’t see the server. I know the tunnel is working fine, I can access audiobookshelf on the same tunnel. I have my tunnel URL set in the custom server access URL setting on the plex server. Unfortunately there is only the option to set a IP in manual connections under advanced settings in the Plex android app. I am not sure what I am missing, because I could have swore this was working before.

Does anyone have suggestions on how to get this working? I know everything is configured correctly, I can access plex with my cloudflared URL in a browser over mobile data, it is just the plex app that is not able to see the server. There must be a simple solution to this that I am not seeing. I have a feeling no one is going to reply to this post… I have been struggling with this thing for way too long

Remote access seems to be quite finicky and I have the same issue. Try collecting the logs and post it here so that people can help in case the support folks miss to reply.

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