Hi all, I’m trying to delete a tv show from plex but this time i’m unable to delete just one episode.
These are the steps that I always did for the past few years that always worked:
Delete the file/s from the hard drive
Scan Library (plex doesn’t have the option to automatically empty the trash after rescan)
Check if all and only the deleted media are into the plex trash
Empty trash
The problem here is that this show didn’t go automatically into the trash after deleting it from hard drive and rescanning plex.
After searching on the plex subreddit i decided to enable the option to delete media directly from plex to delete media. This way i was at least able to delete the entire show apart from just one episode.
When i try to delete it from plex it gives me the error “There was a problem deleting this item” while the log shows [Req#42a] Exception inside transaction (inside=1) (/home/runner/actions-runner/_work/plex-media-server/plex-media-server/Library/MetadataItem.cpp:856): Null value fetched and no indicator defined.
By chance, was this file the last remaining one on a particular drive or file share which was added to a Plex library? If it was, edit the library and remove that storage location from the library.
OR put some other file into it, a small .txt file would suffice.
After another library scan the show got the bin icon but the episode didn’t (even if it’s the only one episode for the show). The trash is empty but if i try to empty it i get the error “There was a problem emptying the trash” with the same log as above