Unable to fetch Guide settings / JSON parse error: Invalid value. (0)

Plex Media Server NAS & Devices
1

Server Version#: 1.16.0.1226
Player Version#: 3.108.1

Plex Media Server Logs_2019-07-17_10-17-42.zip (4.3 MB)

I’ve been trying to hook up my new HDHomeRun Tuner to my Plex server running on my TerraMaster NAS. I can’t get past entering my zipcode to fetch local guide settings.

43%20AM
43%20AM797×627 31.4 KB

I’ve tried everything I could think of and am at my witts end… Both the server and hardware are on the latest software/firmware.

3

I think you may have to wait for the update to 1.16.1 or even 1.16.2 to be made available on the TerraMaster so the new EPG system can be picked up by Plex.

1 Like
4

Thank you for the quick reply. I’m now off to bother TerraMaster!

5

Just wanted to close the loop on this thread.

I wrote to TerraMaster, ask them to update Plex for their NAS, which they updated today!

Was able to upgrade and sync my guide, thanks so much for the support!

1 Like
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