Server Version#: 1.19.2.2737
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This is a topics similar to below:
But as suggested by ChuckPaTeam Member
I am opening a new topic with server-windows tag.
Briefly the issue is:
Movie titles match sometimes,but dont most times.
Even if the titles match, the metadata doesn’t get updated.
Attached are the logs
Plex Media Server Logs_2020-05-04_11-33-58.zip (6.3 MB)
Structure and naming.
Wrong:
H:\Movies\English\2019\Avengers.Endgame.2019.1080p.BrRip.MkvCage.FilmZone.mkv
Right:
/A Movie Library <--- Library points here. Name not important.
/Avengers Endgame (2019)
/Avengers Engame (2019).mkv
or
/Avengers Endgame (2019) [all that other stuff].mkv
Plex does not like subfolders (except to hold the movie itself and any extras). Using your folder structure, the library would point to ...\2019. You should clean up the file name as well. All the extra stuff makes it difficult for Plex to match the movie. If you want to keep it, put it in square brackets, as Plex ignores info inside such brackets. This post explains why the extraneous information causes difficulties with matching.
Reference: Naming and Organizing Your Media
After renaming & restructuring, perform the Plex Dance to clear bad data from Plex’s database.
If you’ve many movies/shows to rename, consider FileBot. It has a pre-defined template for Plex.
I am familiar with the plex dance and the naming convention. It’s not the matching either. Titles which do match(manually or automatically) don’t show any metadata. And this is recent because I didn’t have an issue just a week ago.
I am so having this same issue. I understand naming is important, but manual matching should still work if naming is incorrect.
There must be something else happening here…
Thank you
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